Dean Allison Email & Phone Number

Expanding into other technologies and geographies, this position involved extensive interaction with both customers and third party vendors across Europe and the Middle East. Concentrating on delivery of highly customised CPE devices to service provider customers offering services such as advanced Fibre to the Home broadband, with triple-play VoIP and IPTV.

Involving both pre- and post-sales activities, demonstrating familiarisation to a detailed level with the entire product range to be able to support all UK and Ireland service provider customers. Worked in partnership on the technical aspects of projects, together with account manager personnel, on projects to supply products to service provider customers..

Working in a team responsible for development of the core network – merging existing infrastructure and networks, deploying new infrastructure and managing peering issues. Provision of 3rd line support on a daily and on-call basis, and development and implementation of non-standard services to customers based on requirements provided by sales teams..

• As a consultancy resource for a variety of clients, major projects were undertaken as follows:
• On-site network support for a collaboration project between a major hardware vendor and a European telecommunications provider to supply voice, data and VPN services over an MPLS core network in three countries.
• Network audit project across a number of sites for a large UK company.
• Financial network services organisation – commissioning of a new network management system using HP Openview.

Member of a team of engineers responsible for providing support to the Network Operations Centre, the day-to-day running of core and content networks and rollout of new services and enhancements to the network. Based around Juniper M40 routing technology, the core network was a new EU and US network, so the role heavily involved developing the initial.

A member of the UK-based core network team responsible for the daily and out-of-hours support of the national and international core network and ISP dialup platforms. Key responsibilities included liaison with telecommunications providers and other carriers to resolve issues, and provision of non-standard and complex services beyond the scope of the NOC..

Involved in both the daily and out-of-hours operation of a service provider network, and research and improvement projects. Key roles included core network equipment commissioning and provisioning, transit, peering relationships and the commissioning of customer equipment prior to installation. Successfully identified how the core server infrastructure.

Beng (Hons), Microelectronics Systems Design

Education record