Highly qualified Technology Trainer/Manager with 20 plus years of experience in software training, technical writing and consulting across various businesses and industries. Extensive expertise in curriculum design, needs assessments, authoring training materials, training delivery, project management and all levels of technical support. Superb communication and people skills. Excellent at developing and maintaining relationships with corporate clients, working collaboratively with stakeholders at various organizational levels and contributing to the effectiveness of cross-functional teams.Specialties: Design and delivery of software training via instructor lead classes, recorded training videos and written training material. Create clear and concise documentation. Manage training projects and staff. Excellent communication skills in both training and support modalities.