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Dean Hansen is a Partner in the Consulting Services practice of Ernst & Young LLP. He focuses on assisting clients with large global transformation programs and leads the Americas SAP Customer Experience capability group and EY’s Agile Business Customer Transformation capability from a global perspective. Dean has over 25 years of Advisory Services experience, with approximately 20 years focused on delivering engagements enabled by SAP, PeopleSoft, and Oracle applications. He manages large and diverse global teams rendering support in the areas of program governance and management, business case development, business and enterprise architecture, process and controls design, reporting and analytics, user experience, off-shore development, testing and validation, change management, benefits realization, and other disciplines provided from within and across EY’s Service Lines. Dean has significant global experience, having worked extensively in countries such as the UK, Germany, Switzerland, Austria, South Africa, Japan, India, China, and Hong Kong.
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Partner / PrincipalErnst & Young Llp Jan 2011 - PresentBoston, Massachusetts, United States -
Senior ManagerErnst & Young Jan 2011 - Jun 2014Greater Boston AreaFor a leading professional services firm conducting a global business transformation initiative, Dean serves as the Advisory Engagement Lead, Process Integration Lead, and Service Delivery Administration Process Team Lead. The program is a large, multi-year, enterprise-wide process and technology transformation that will significantly improve how the client manages its global business. The initiative is focused on improving Customer Relationship Management, Engagement Management, Procurement, and Finance operations, and is a key enabler to achieving its transformation objectives and overall business strategy.The approximately 250 member program team includes individuals from more than 30 countries representing the client’s four lines of business, along with its Markets, Finance, Procurement, IT Services functions. Dean and his Advisory and Tax team are responsible for assisting the client with the definition and development of new processes and systems capabilities, with the goal of reducing the cost of finance to 0.5% of revenue, while replacing more than 1,400 business systems with a single instance of SAP. Dean’s responsibilities include supporting the organization’s Global Process Owners (GPOs), aligning process team activities, and orchestrating the overall delivery model across fourteen cross-functional teams, including Business Process Integration, Technology Architecture, Solution Design & Delivery, User Experience, Analytics & Reporting, Risk & Controls, Indirect and Direct Tax, Testing, . He also interfaces with other EY engagement teams focused on organizational design activities for the global Finance and Shared Services functions. As part of a prior phase, Dean led Advisory teams engaged to define global requirements, develop the program business case, and conduct complex software and Systems Integrator selections. -
Managing DirectorTempleton Solutions Jul 2009 - Dec 2010 -
DirectorNewagen Group, Llc Jun 2002 - Dec 2010Greater Boston Area -
Director - Product Management / Director - Business DevelopmentHabama, Inc. Jan 2000 - Feb 2002Director of Project Management and Business Development
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Senior ManagerErnst & Young, Llp Mar 1995 - Feb 2000Greater Boston Area -
Department ManagerD. Appleton Company Oct 1991 - Mar 1995Colorado Springs, Colorado AreaWorking as a Department Manager for D. Appleton Company, a Management Consulting firm focused in the Aerospace & Defense sector, Dean assisted numerous Department of Defense (DoD) missions with engagements conducted as part of the overall Corporate Information Management (CIM) improvement initiative. Engagements included those delivered to the following Commands:- North American Aerospace Defense Command (NORAD)- United States Space Command (USSPC)- Air Force Space Command (AFSPC)- West Point Military Academy- United States Transportation Command (USTRANSCOM)- Army Personnel Records Center (ARPERCEN)- Army Corps of EngineersRepresentative project experience included the following engagements:Working with a US DoD entity focused on missile warning, Dean supported the client in assessing its end-to-end business processes. This work resulted in a set of future-state business process and data models used as input for a mobile missile warning platform.Working with a US DOD entity focused on military transportation, Dean supported the client in assessing the current state of their medical evacuation capabilities. This work resulted in processes enabling patient evacuation, while returning medical equipment to their points of origin. Working with a US DOD entity focused on satellite control, space surveillance, air defense, and missile warning, Dean supported the client in defining its configuration management business processes for the network of ground and space-based systems providing early warning to the US.
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Senior DesignerJohn Meyer Consulting Jun 1986 - May 1990Armonk, NyWorking as a Senior Designer for John Meyer Consulting, Dean assisted several clients with environmental impact studies, site planning and design, landscape architecture, land surveying, transportation engineering, and construction services associated with their large commercial projects. While working in this role, Dean delivered the firm’s first commercial project using Autodesk’s AutoCAD (Computer Aided Drafting) product. The use of this technology dramatically accelerated and enhanced the design process, and enabled the firm to collaborate much more quickly and cost effectively with all parties involved in large commercial projects (e.g., Architects, Engineers, Commercial Real Estate firms, and General Contractors). Dean’s work served as a catalyst for the organization in transitioning all of its commercial projects onto AutoCAD.
Dean Hansen Skills
Dean Hansen Education Details
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Educational Leadership And Administration, General -
Business Management
Frequently Asked Questions about Dean Hansen
What company does Dean Hansen work for?
Dean Hansen works for Ernst & Young Llp
What is Dean Hansen's role at the current company?
Dean Hansen's current role is Partner / Principal at Ernst & Young LLP.
What is Dean Hansen's email address?
Dean Hansen's email address is db****@****ail.com
What is Dean Hansen's direct phone number?
Dean Hansen's direct phone number is +161776*****
What schools did Dean Hansen attend?
Dean Hansen attended Harvard Business School Executive Education, University Of New Hampshire.
What skills is Dean Hansen known for?
Dean Hansen has skills like Analysis, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process Design, Business Process Improvement, Business Process Re Engineering, Crm, Change Management, Program Management, Strategy.
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