Dean Fernance Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Community management for internationally recognised brands including Indeed, Pizza Hut, Wacom, Chatime and Lake Wanaka.Sentiment reporting, social listening, targeted responses, reporting and analytics-based risk tracking.Timely briefing and liaison with external content creators for key client pieces.Client facing role with weekly reporting/campaign updates to key external/internal stakeholders.Assisting in the pitch process for new businesses with competitor insights, content… Show more Community management for internationally recognised brands including Indeed, Pizza Hut, Wacom, Chatime and Lake Wanaka.Sentiment reporting, social listening, targeted responses, reporting and analytics-based risk tracking.Timely briefing and liaison with external content creators for key client pieces.Client facing role with weekly reporting/campaign updates to key external/internal stakeholders.Assisting in the pitch process for new businesses with competitor insights, content ideation. Onboarding and and day to day management of the after-hours community manager. Show less

Sydney, New South Wales, Australia

Community management and social listening for major Australian and international clients.Utilising social aggregation platforms to respond to clients and report on key community insights.Targeting responses, mitigating client risk, reporting on community sentiment, issues tracking based on analytics and experience.Client facing role with daily reporting to key internal/ external stakeholders.Onboarding new staff.