Jamie Dean Email & Phone Number

• Coordinate and proctor ACT, SAT, CLEP, and Accuplacer testing
• Process scholarships (in-house and 3rd party) for accounts
• Complete new hire paperwork with student employees
• Committee member for ACESS committee
• Keep detailed and exacting records of all scholarships, applications, awards, student employee paperwork and student employee hours
• Modifying and creating standard policy for current position

Center manager of a finance office, which includes handling large cash volume, deposits, and refunds along with handling inventory and distribution control for office supplies, equipment, and events. Also includes developing organizational procedures and systems for office personnel including filing, billing, and accounts payable. Leading orientation.

• Led new talent acquisition and recruitment processes for over 50 hires
• Conducted employee onboarding and orientation classes
• Managed and administered 100% of all pre-employment tasks such as background checks and drug tests on prospective hires
• Collected feedback after final round interviews and put together comprehensive compensation packages for prospective hires
• Point of contact for employee complaints to upper management
• Scheduled and conducted interviews for candidates across all roles

As a Customer Care Representative I handle an average of 80 calls a day in daily call operations. Join in weekly meetings to recognize service and product issues and volunteer tactical ideas to correct said issues to enhance customer satisfaction. I maintain an average handle time while taking care of any and all customer needs.Specializing in taking calls.

Bachelor Of Science - Bs, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Sigma Sigma Sigma, Honors Program

General Education

Education record