Dean Jones Email & Phone Number

Redhill, GB

London, Greater London, United Kingdom

• Account management for all UK leading department stores. Including Harrods and Selfridges
• Business development.
• Delivering marketing solutions.
• Provider of business insight.
• Client development by continuously adding value.
• 3 direct reports (Account manager, Export manager & overall team size of 38).

• Project delivery of client end to end programmes.
• On-going professional development & training.
• New business development.
• Retail & branded POS expansion strategy.

Chertsey

• Identified & implemented Retail Strategy for Samsung UK (£1.6bn turnover) leading on the deployment of Branded Retail Space.
• Success achieved through widespread collaboration across Channel Account Directors, Marketing, Field Sales Team, Partners (e.g. JLP, Dixons) and 3rd party providers.
• Successful project delivery and management of numerous initiatives, covering deployment of omni-channel retail executions and the launch of flagship devices (Go-to-market, online concessions, physical retail).
• Developed retail business partnerships with JLP, Dixons, EE and Carphonewarehouse.
• Developed retail only product lines.
• Responsible for a project budget of £32+million over 3 years.

Chertsey

Develop and implement Retail Strategy for Samsung UK (mobile, Camera and Tablet)

Farnborough, UK

• Increase Sales and brand awareness through deployment and management of Franchise partner Stores in Europe.
• Supported retail strategy for Europe encompassing direct and indirect physical retail. Working collaboratively with account, marketing and franchise teams to drive sales through the expansion of the retail network.
• Project owner of pan-European Shopper Experience Programme – involving mystery shopping, shopper experience survey, and retail visual audit.
• Management of 3rd party providers (TNT, Kantar, Experian).
• Project delivery of global care proposition for retail.
• Approved and developed 8 franchise retail partners in UK & Italy. Retail network increased from 26 to 36 stores in first year. 10 locations opened in second year.

• Retail Operations manager for EMEA. Covering all Retail sites. Full price, Outlet, Partnership and Distributor stores.
• 4 direct reports (3 District Managers, Visual Merchandising Manager)
• Worked collaboratively with Visual Merchandising, Merchandising and Marketing teams to develop an omni-channel approach to retail. This included physical retail store strategy for direct operated and franchise stores.
• Developed retail only product lines.
• Full management of 18 stores (10 full price and 8 outlet) with 27 franchise stores, across Europe. €38m net sales 2010. LFL +7%.
• Successfully project managed 7 store openings.

Veneto, Italy

• Retail Co-ordinator for Distributor network.35 countries. 180 stores
• Key responsibility to integrate distributor network within the wider retail business and to support the omni-channel strategy for branded retail. By suggesting various retail operational processes and procedures..
• Responsible for directly operated country, Austria. €7.7m from five stores including one flagship.
• Responsible for Franchise Store Network. 11 countries with 82 stores.
• Improved sales and key performance indicators, e.g. Dubai +26% to LY and +5% budget.
• Management of 3rd party providers.

• Area manager for 7 stores, inside and outside of London.European Training manager for England, Italy and Spain.
• Responsible for seven stores. £11m sell out. Seven direct reports. Opened two stores.
• Responsible for all training and associated content for Europe.
• Managed and developed online business for UK. £1m sell out.
• Created and implemented:
• Performance review process.

Operations manager for flagship store London

Ba (Hons); C.S.E'S, Politics And Government; Economics, History And Politics

Three A'Levels grade C and above

Education record