Dean Fagan

Dean Fagan Email and Phone Number

Borough Manager/ Clerical Associate/ Customer Service Manager | Special Event Management / Community Liaison/
Dean Fagan's Location
New York, New York, United States, United States
About Dean Fagan

In my role as an Event Coordinator, I was responsible for overseeing all aspects of event planning, from initial client meetings to post-event evaluations. I worked closely with clients to understand their event objectives and translate them into actionable plans. I managed budgets, negotiated contracts with vendors, and coordinated logistics such as venue selection, catering, and audiovisual requirements. Additionally, I ensured seamless event execution by overseeing event setup, managing event staff, and troubleshooting any issues that arose during the event.As an Account Manager, I developed and maintained strong relationships with clients, serving as their main point of contact for all their needs. I proactively identified opportunities to upsell and cross-sell products or services, resulting in increased revenue for the company. I regularly met with clients to understand their goals and provide strategic recommendations to help them achieve success. I also managed client contracts, resolved any issues or concerns, and ensured client satisfaction.In both roles, I utilized my advanced Microsoft Office skills to create detailed event proposals, contracts, and presentations. I am proficient in Microsoft Word, Excel, and PowerPoint, allowing me to effectively communicate and present information to clients and My work superiors. These skills have been instrumental in creating professional and visually appealing documents that showcase the value of our services.Furthermore, my strong interpersonal skills have been essential in building and maintaining positive relationships with clients, vendors, and colleagues. I am an excellent communicator, both verbally and in writing, and I am adept at actively listening to understand client needs and concerns. I am skilled at collaborating with cross-functional teams to ensure seamless event execution and client satisfaction.

Dean Fagan's Current Company Details

Borough Manager/ Clerical Associate/ Customer Service Manager | Special Event Management / Community Liaison/
Dean Fagan Work Experience Details
  • Office Of The Mayor Of New York City
    Borough Manager
    Office Of The Mayor Of New York City Feb 2023 - Dec 2023
    Process and issue permits for the following types of applications: Special Events, Block• Parties, Single Block Festivals, Mobile Units and Religious Ceremonies under the direction of• the Director Of Street Activities Permitting Office (SAPO)• Follow up with applicants to ensure all support permits have been obtained based on• individual agency policy, rules and regulations.• Provide assistance to Citywide Fairs, Markets & Races Manager for Street Festivals Farmers• Markets and Sidewalk Sales.• Assist with the processing of permits for the growing number of pedestrian plazas citywide• using knowledge of maintenance agreements, usable space and other information.• Provide back-up for fiscal processing and logging.• Answer the SAPO hotline and provide general information to the public about obtaining a• permit.• Assist with daily administrative support for the CECM & SAPO.• Assist with special projects as needed.
  • Red Lobster
    Lead Bartender
    Red Lobster Nov 2019 - Oct 2022
    New York, United States
    - Greeting and interacting with customers in a friendly and professional manner.- Taking and preparing drink orders accurately and efficiently.- Mixing and serving a variety of alcoholic and non-alcoholic beverages.- Maintaining cleanliness and organization of the bar area.- Monitoring and managing inventory of bar supplies and ingredients.- Adhering to all safety and health regulations.- Handling cash transactions and processing payments.- Providing excellent customer service and addressing customer concerns.- Checking identification to ensure legal drinking age.- Collaborating with other staff members to ensure smooth bar operations.
  • Rocco'S Tacos And Tequila Bar
    Special Event Manager
    Rocco'S Tacos And Tequila Bar Sep 2019 - Jan 2020
    New York, United States
    1. Event Planning: The special event manager is responsible for planning and organizing special events at the restaurant, such as private parties, corporate events, weddings, and other celebrations. This includes coordinating with clients to understand their event requirements, creating event proposals, and developing event timelines and budgets.2. Client Relationship Management.3. Menu Planning: The special event manager works closely with the culinary team to create customized menus for special events. They consider client preferences, dietary restrictions, and budget constraints while ensuring the menu aligns with the restaurant's offerings and brand.4. Vendor Coordination: The special event manager liaises with external vendors, such as florists, decorators, musicians, and rental companies, to coordinate their services for the event. They negotiate contracts, ensure timely delivery of services, and manage vendor relationships..6. Event Execution: On the day of the event, the special event manager oversees all aspects of event execution.7. Budget Management: The special event manager is responsible for managing the event budget, including tracking expenses, ensuring cost efficiency8. Post-Event Evaluation: After each special event, the special event manager conducts a post-event evaluation to assess the success of the event. They gather feedback from clients and attendees, analyze event metrics, and identify areas for improvement.9. Staff Training and Supervision: The special event manager may be responsible for training and supervising event staff, ensuring they are knowledgeable about event procedures, customer service standards, and safety protocols.
  • Rocco'S Tacos And Tequila Bar
    Bartender
    Rocco'S Tacos And Tequila Bar Jan 2018 - Oct 2019
    New York, United States
    - Greeting and interacting with customers in a friendly and professional manner.- Taking and preparing drink orders accurately and efficiently.- Mixing and serving a variety of alcoholic and non-alcoholic beverages.- Maintaining cleanliness and organization of the bar area.- Monitoring and managing inventory of bar supplies and ingredients.- Adhering to all safety and health regulations.- Handling cash transactions and processing payments.- Providing excellent customer service and addressing customer concerns.- Checking identification to ensure legal drinking age.- Collaborating with other staff members to ensure smooth bar operations.
  • Strategic Financial Solutions Ny
    Assistant Accountant
    Strategic Financial Solutions Ny Apr 2017 - Sep 2017
    New York, United States
    - Answering and directing phone calls.- Managing calendars and scheduling appointments.- Organizing and maintaining files and records.- Drafting and editing correspondence and documents.- Greeting and assisting visitors.- Coordinating meetings and events.- Handling travel arrangements.- Managing office supplies and equipment.- Assisting with data entry and database management.- Providing general administrative support to the team.

Dean Fagan Education Details

Frequently Asked Questions about Dean Fagan

What is Dean Fagan's role at the current company?

Dean Fagan's current role is Borough Manager/ Clerical Associate/ Customer Service Manager | Special Event Management / Community Liaison/.

What schools did Dean Fagan attend?

Dean Fagan attended Borough Of Manhattan Community College, Metropolitan Diploma Plus High School.

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