Dean Bender Email & Phone Number

Crozet, VA

Strategic business advisor who has successfully built companies and guided clients in achieving increased revenue, profitability, and a sustainable competitive advantage.Dean is a successful entrepreneur who is passionate about helping clients get value and positive ROI from their data and analytics programs. His areas of expertise include strategy.

Alexandria, Virginia, United States

• Built new company strategy and developed business plan to expand services to management consulting and business data & analytics.
• Negotiated new partnerships in support of expanded services in new vertical markets.
• Guided clients to achieve increased revenue, profitability, and a sustainable competitive advantage.
• Delivered client engagements for Management Consulting that included business strategy and governance, organizational change management, customer relationship management, sales effectiveness, and business operations.
• Delivered client engagements for Data & Analytics that included data strategy, roadmaps, and implementation of data management, data integration, predictive analytics, statistical modeling, and data mining algorithms.
• Closed deals with new customers in Financial Services, Insurance, Banking, Manufacturing, Automotive, Wholesale Distribution, and Healthcare.

Reston, VA

• Instrumental in growth of consulting firm from $1M to $50M in revenue.
• Worked with Excelacom’s CEO to successfully expand the business for new markets including Europe, the Caribbean, and the Cable industry.
• Responsible for business development, sales, and delivery of business and technology consulting services for the Communications, Media, and Government markets.
• Successfully launched new products for Customer Relationship Management (CRM), Ordering, and Test Automation.
• Launched new Business and Technology Consulting services for product management, M & A, and others.
• Successfully led the delivery of strategic engagements for Fortune 500 companies including Comcast, ESPN, America Movil, Verizon, and Frontier Communications.

Reston, Virginia, United States

• Instrumental in growth of company from startup to $30M in revenue.
• Established North American operations including HR, finance, marketing, sales, and professional services.
• Led core business strategies: company, product/R&D, pricing, packaging, strategic alliances, company/product positioning and messaging.
• Repositioned, rebranded, and launched Sodalia products for service provisioning, fault & network management, performance management, and traffic engineering in North America.
• Increased awareness of company and products through press, trade shows, analyst briefings, and advertising resulting in product being named finalist for Best Product at OSS World 2002.

Arlington, Virginia, United States

• Directed operations, support, development, and integration of IT systems in support of retail, wholesale, enterprise, and advanced services customers.
• Managed budget of $14M and staff of over 140.
• Led 3,500 IT professionals in Best Practices effort resulting in improved quality and SEI-CMM certification.
• Launched web ordering capability to enable customer self-service for consumers.
• Delivered systems that enabled expanded rollout of high-speed DSL services and met regulatory requirements of the Bell Atlantic – GTE merger. Achieved a four-fold flowthrough increase for DSL orders.
• Supported 500% increase in monthly order volumes from 20,000 to 100,000 in less than 4 months.

Trento, Trentino-Alto Adige, Italy

• Member of initial group of senior managers involved in startup of company and instrumental in growth to $20M in annual revenues.
• Built and led company’s service assurance product business.
• Closed deals that resulted in over $20M in revenue for performance management product.
• Managed 60+ software professionals.
• Achieved fluency in Italian while managing Italian staff and living in Italy.
• Executed quality improvement initiatives that led to ISO-9000 and SEI-CMM (3) certifications.