• Processed teller transactions including customer accounts, loan payments, cashing checks, issuing withdrawals, balancing cash drawers, and managing safety deposit box payments• Handled all customer account inquiries• Maintained confidentiality of bank records and client information• Delivered prompt, exceptional customer service• Accurate handling and counting of currency• Complied with all bank operations and security procedures

• Created and produced content for digital platforms including websites, mobile apps, and social media• Developed individualized campaigns for clients• Built, optimized, and managed production workflow for all driven content• Increased traffic and sales through social media platforms• Managed project timelines and internal project relations• Tracked and leveraged data analytics and reports

• Updated and managed online property listings and client information• Prepared and executed expense reports on a regular and timely basis• Managed listing updates, activity reporting, and processes of distribution• Scheduled appointments and coordinated calendars and schedules• Performed clerical duties such as photocopying, scanning, mailing, and answering phone calls• Photographed property listings provided support in technology applications

Assisted marketing team in creating original content for digital platforms including websites, mobile apps, and social media• Worked closely with the digital marketing manager to refine social media strategies• Sourced and scheduled content for robust content calendars• Worked with the marketing design team to manage campaigns and assess performances on recent projects• Researched social media trends and digital marketing ads across industries• Prepared weekly updates, reports, and analysis from campaigns and projects

Greet & scan in membersWork with databaseHandle all billing issuesCustomer serviceTelephone receptionist

Resolved customer inquiries and complaints in a timely manner• Developed and maintained lasting client relationships and client care• Practiced complete product knowledge, industry terminology, and company operations to assure efficient communication• Worked with online databases to manage all customer information and keep record for future reference• Maintained a professional and collaborative attitude at all times• Handled all inbound calls, checked on shipments, order statuses, and retrieved price quotes• Addressed all customer concerns and issues in a courteous manner