-Ensure exceptional customers service both in person and over the phone. -Professionally interact with customers to identify root causes, provide solutions and resolve issues. -Possess the ability to be empathetic and patient, communicate clearly and multi task in a fast-paced environment.-Courteously provide exceptional customer service in a high-volume call setting-Balance all transactions and close out day of business-Process deposits-Schedule deliveries-Assist Management as needed-Key holder for 3 years, closing both Melbourne and Naples stores at the end of day's business.

-Implement and adhere to eligibility, recruitment, selection, enrollment, and attendance (ERSEA) standard operating procedures, Head Start, and 4C policies and procedures.-Conduct recruitment activities for EHS-CCP program participants. -Complete eligibility and enrollment application to maintain a 100% total enrollment.-Maintain a waitlist that exceeds the number of vacancies.-Collect documents to verify children's eligibility the program, including children with disabilities. -Ensure entire application process for each assigned child and family enrolled is completed accurately and promptly.-Provide families with resources through community outreach services.-Review and analyze data regarding families on caseload to include Program Information Report, average daily attendance, and goal achievement.-Encourage parent involvement, both in the classroom and at home. -Organize and initiate parent committee meetings at assigned provider sites, attends meetings, and ensures accurate documentation.-Advocate for program participants and act as the liaison between all sub-contracted locations. -Report areas of concern from the sub-contracted locations to their supervisor.-Collaborate with applicable staff and sub-contracted locations to ensure program effectiveness.-Conduct weekly visits to assigned classrooms and ensures site locations follow full enrollment procedures.-Encourage parental involvement in curriculum planning, program governance, and other aspects of the program.-Complete family needs assessment and develop a parent, family, and Community Engagement Partnership Agreement with each Head Start family to accomplish identified goals.-Monitor progress toward goals and recommends continuation or termination of services.-Maintain regular contact with families by making home visits, Contact parents/guardians of children with three or more consecutive unexcused absences or irregular attendance.