Deanna Lindauer Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

-Manages phone calls٫ schedule appointments for plumbers, service technicians, and dispatchers. -Prepares spreadsheets to track outages, emergency service orders, and main line construction work. -Takes phone calls٫ schedules orders for both service technicians and plumbers, as well as assisting dispatchers with emergencies.-Responds to general questions and information requests from customers, call center, and field technicians.-Composes and edits a variety of written correspondence that may require judgement related to safety by asking the proper questions. -Uses Veriforce to ensure plumbers are qualified for work that has been completed on natural gas lines.-Performs other duties as necessary.

Munhall, Pa

• Monitored facility to make sure cash deposits, employee files, and organization of the office was secure enough to meet valuable client and company information guidelines.• Set goals and deadlines for department while coaching and training to ensure these items were met.• Prepare and review schedules, operational reports to ensure accuracy and proficiency.• Acquired and distributed supplies to store departments.• Analyze internal processes to recommend and implement policychanges to improve operations, such as employee files, hiring paperwork, and proper disposal of records according to record retention policies.• Answer calls and give information to clients, take messages, or refer client to the appropriate department or manager.• Handle all issues with client orders before referring to appropriate party.• Create, maintain, and enter information into databases.• Use computers for various applications such as Microsoft Officeand time management.• Operate office equipment such as fax machines, copiers, and VOIP phones, and handle arrangements for all repairs asneeded.• Contact potential applicants for phone interviews beforedirecting applicant to appropriate manager for in personinterview.• Conducted new employee training and orientations.• Filed all new hire paperwork through federal governmentsystems including WOTC surveys and I-9 paperwork. • Acted as contact for bank and armored car services.•Partnered closely with store employees and leadership to drive profitable results.• Directed accurate reconciliation of all daily cash management processes including cash deposits and expense control.• Community liaison for all donations including grants to non-profit organizations.• Organized shopping event for the Pittsburgh Steelers every December to take trucks full of product to South Side training facility for private holiday shopping experience for both players and employees.

Greater Pittsburgh Area

Assisted with planning and organizing events that included top executives from Nike, Root Sports, Texas League Baseball, and the Detroit Tigers.Worked alongside Tom McMillan, VP of Communications for the Penguins and Mike Fetchko.Live tweeted events and managed social media sites.Wrote the ground work of a social media marketing strategy for the Center.

I shadowed Emily Balawejder for a school assignment. I sat in on meetings for the planning of the "Radio City Rockettes" and "David Copperfield."