Deanna Richards work email
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I believe that when the right people are in the right positions, organizations thrive. My passion lies in creating high-performance teams and fostering a culture of excellence. With a background in Financial Services, Hospitality, Consulting, and Real Estate, I bring a unique blend of skills to the table.Summary • Do Things Better: I blend exceptional products with personalized service rooted in quality, integrity and trust. Engaged teams drive industry leadership. • Always Complete: I've mastered the art of simplifying complexity. I thrive in ambiguity, implementing changes swiftly and effectively. • Strategic Visionary: Leadership development is at the core of success. I've built award-winning teams, impacting lives both internally and externally. • It's All About the Culture: Elevating company culture leads to lasting impact. Employee and customer experiences matter, and I champion people and culture.Areas of Expertise • Motivational Leadership Development: Inspiring teams to achieve their best. • People and Culture: Creating environments where people thrive. • High Performance Teams: Developing cohesive, results-driven teams. • Strategy and Business Development: Driving growth through strategic planning • Business Operations and Process Improvement: Streamlining operations for efficiency. • Trusted Advisor: Providing strategic guidance. • Project Management: Delivering successful outcomes. • Analytical Problem Solving: Tackling complex challenges. • Revenue Growth Strategy: Maximizing business potential.Let's connect and elevate your business, people and culture!
Chinn Construction
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Project Success And Operational ExcellenceChinn Construction Nov 2021 - PresentGreater Seattle Area• Implemented policies for project success and client onboarding at CHINN Construction.• Streamlined project administration through dedication to operational excellence.• Ensured customer success by focusing on structured processes and efficient project management.
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Director Of OperationsTend Home Team Feb 2019 - Nov 2021Woodinville, Washington, United States• Transformed operational procedures at Tend Home Team to enhance employee and customer experiences.• Cultivated a culture of high-performance teams through motivational leadership and strategic vision.• Contributed to the organization's growth by fostering an environment that values innovation and collaboration. -
PrincipalChiseled Phoenix | Begin Something New Feb 2018 - Dec 2020Greater Seattle Area• Developed 25+ profit-driven sales and marketing strategies to boost market share and profitability for matrices organizations. • Managed projects ensuring 100% on-time delivery and client satisfaction.• Created impactful communication materials enhancing employee and customer loyalty.
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Direct To Consumer General ManagerBrian Carter Cellars Dec 2014 - Apr 2017Woodinville, Wa• Implemented a robust rhythm of business planning and reporting system to track goals, manage budgets, and monitor product metrics, resulting in a 130% increase in product sales and 110% increase in revenue.• Transformed the monthly business review process, executing 25+ initiatives to drive a 15% revenue growth and maximize tasting fees by 16%.• Managed product search, discounting, promotions, and integration of inventory, database management, and wine club tiers through an omni-channel purchase and ordering experience. -
Tasting Room LeadBrian Carter Cellars Jul 2007 - Dec 2014Woodinville, Wa• Led private functions for local tour companies, wine club members, and Investors, creating exceptional guest experiences.• Built strong relationships with other wineries to maximize sales and enhance revenue.• Analyzed business trends and developed business-building strategies to meet company goals.
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Compliance Specialist, Iaccp®Capital One Sharebuilder, Inc. Dec 2013 - Dec 2014Seattle, Wa• Researched and drafted responses to regulatory complaints and filings to ensure compliance with laws and regulations.• Managed licensing and registration processes for new and existing employees, including exam windows within a matrixed organization. • Conducted Compliance testing, third party compliance, trend analytics, and remediation oversight.• Oversaw the Written Supervisory Procedures (WSPs) and the Advisor Compliance Manual.
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Chief Compliance Officer, Iaccp®Trutina Financial Jan 2012 - Dec 2013Bellevue, Wa• Pioneered a firm-wide GRC approach at Trutina Financial, boosting trust and credibility with stakeholders.• Improved compliance processes by creating a Risk Management & Compliance calendar, leading to a 30% increase in efficiency.• Implemented a risk management life cycle and comprehensive scorecards for Third-Party Vendors.
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Reservations And Office ManagerThe Herbfarm Restaurant Jun 2010 - Jan 2012Woodinville, Wa• Managed guest relationships globally and led a team of 5 with exceptional organization and communication skills.• Oversaw office operations for America’s only 5-diamond restaurant west of the Mississippi and north of Napa in Woodinville, WA.• Ensured excellence in customer service and team performance to maintain the restaurant's prestigious reputation.
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Vp, Compliance ManagerWashington Mutual Sep 2005 - Sep 2008Seattle, Wa• Led risk management, oversight, and processing of executive complaints for 2,400+ retail branches and 6 lending centers within a matrixed organization. • Collaborated cross-functionally with Product, Design, Technology, and Executive teams to enhance user interface and customer experience.• Implemented 5 risk assessments and 40+ business line tests to prioritize regional priorities and improve processes. -
Vp, Group Operations AdministratorWashington Mutual Sep 1999 - Sep 2005Bellevue, Wa• Oversaw 1,500+ employees in 6 markets, managing remote teams and facilitating division-wide meetings in a matrixed organization. • Spearheaded 150+ strategic business initiatives using advanced data analysis techniques.• Created 13 national programs resulting in $500 million in cost savings over three years.
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Director Of Sales/Senior Sales ManagerMarriott International 1998 - 1999Greater Seattle Area• Directed sales team to grow customer loyalty by 25% through repeat business, referrals, and partnerships.• Increased annual profits by 10% with innovative strategies, themed sales blitzes, and creative campaigns within a matrixed organization. • Trained 5 new Sales Managers to drive success in a fast-paced environment. -
Nw Training Delivery And Design SpecialistWashington Mutual 1995 - 1998Greater Seattle Area• Designed and delivered training for over 1,000 employees at Washington Mutual in a matrixed organization.• Led the training integration of Call Center curriculum, merging three call centers.• Achieved seamless transition and increased efficiency in training processes.• Developed strong communication and leadership skills through training delivery.
Deanna Richards Education Details
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Liberal Studies -
SeattlecoachLife Coach Accreditation And Certification -
American Bankers AssociationGraduate Compliance School Of Risk Management
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American Bankers AssociationNational Compliance School
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Washington MutualWa, Or, Id, Ut
Frequently Asked Questions about Deanna Richards
What company does Deanna Richards work for?
Deanna Richards works for Chinn Construction
What is Deanna Richards's role at the current company?
Deanna Richards's current role is People-Centric Leader | Culture Enthusiast | Strategic Problem Solver.
What is Deanna Richards's email address?
Deanna Richards's email address is de****@****hoo.com
What is Deanna Richards's direct phone number?
Deanna Richards's direct phone number is +166078*****
What schools did Deanna Richards attend?
Deanna Richards attended University Of Washington, Seattlecoach, American Bankers Association, American Bankers Association, Washington Mutual.
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Health Policy Manager | Health Policy Analyst | Project Management | Mpa Graduate With A Focus On Health PolicyWashington, Dc2yahoo.com, pewtrusts.org
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