Our clients make big investments in their technology solutions. My job is to make sure they have the best experience possible throughout their engagement with LBMC Technology Solutions by developing deep relationships and gaining insight into their experiences from a CX perspective. My goal is to identify areas of improvement from both company and client perspectives, identify possible technology gaps and ensure a harmonious implementation for all involved.

• Develop and implement high-impact strategies to target new business opportunities • Obtain new customers by making sales calls via phone, in-person, and attending/exhibiting at local expos, mailing out American Family Insurance brochures and sending out regular emails and/or mailings • Manage daily operations and reports and oversee sales production• Review customer household needs and address potential risks• Assist policy holders through major insurance claims

• Research and identify corporate groups, companies, conferences, tradeshows and tour operators that come to Las Vegas area and sell all Pink Jeep locations to them.• Drive sales of group tours and special events by making sales calls to local and national destination management companies and meeting planners, respond to inquiries, following up on repeat business, up sell and cross sell new and repeat clients to new PJT opportunities and locations• Obtain new accounts by making sales calls via phone, in-person, and attending/exhibiting at trade shows, mailing out Pink Jeep Tour merchandise and sending out regular e-blasts and/or mailings • Respond to inquiries by selling the various tour options, qualify the customer in order to sell the most appropriate tour and quoting competitive prices to ensure PJT is the vendor of choice• Create detailed proposals and contracts which show all aspects of the reservation at a profitable margin while adhering to company permits

Event Planning and OperationsOnsite management of field staff and program logisticsExpert in arranging transportation, décor, entertainment, team-building activities, event dinners and tours for groups ranging from 10 - 2,000 guestsAssist sales team in creating unique event conceptsPrice services to help clients stay within budget, while maintaining an appropriate profit marginUpsell enhancements to program during operational phase to increase sales and profit marginNegotiate and confirm services with vendors on behalf of client for best possible rates and inclusionsMarketingRegularly network and maintain relationships with vendors, hoteliers and local hospitality industry professionalsRepresent Kuoni at tradeshows and networking events, displaying company brand and standards properly

The glittering jewel of the West, Las Vegas boasts more than 150,000 rooms, offering the best group value proposition in the world. With almost 250,000 hospitality industry professionals, our city provides the best convention and meeting experiences possible. Also home to more than 19,000 meetings, conventions and incentive programs annually, it is easy to get lost in this city we call home. With so much to do, you will need a trusted partner to guide you through the convention mecca that is Las Vegas. Hosts Las Vegas is THE Las Vegas Destination expert!

• Onsite management of field staff and program logistics• Expert in arranging transportation, décor, entertainment, team-building activities, event dinners and tours for groups rangingfrom 10 – 2,000 guests• Assist sales team in creating unique event concepts• Price services to help clients stay within budget, while maintaining an appropriate profit margin• Upsell enhancements to program during operational phase to increase sales and profit margin• Negotiate and confirm services with vendors on behalf of client for best possible rates and inclusions• Regularly network and maintain relationships with vendors, hoteliers and local hospitality industry professionals• Represent Kuoni at networking events, displaying company brand and standards properly

Manage daily operations and reports and oversee sales productionPre-underwrite raw new policies for complianceReview customer household needs and address potential risksAssist policy holders through major insurance claimsAchievement: Select Agent Legion of Honor; Achievement: #1 in Agency Sales Rankings Raw New Auto June 2011 in Western Region

Author and edit local venue reviews that are housed in the TBA Global database and presented to national clientsCreate files, client binders, signage and directional maps for client useCreate quality proposals that reflect clients' event visionSell corporate clients components to create the perfect event: décor, entertainment, activities, team-building, transportation and brandingResearch venues to identify the best fit for every clientAttend event walk-throughs and pre-con meetings with client to ensure a seamless eventAttend sales calls to vendors and hoteliers to establish strong working relationships.

Build strong relationships with loan officers and brokers; responsible for profiling offices and identifying appropriate target marketsMonitor and profile account base to keep percentage of funding brokers above company standards, scout new account sourcesDevelop marketing materials and target market email campaignsAchievement: 1st Account Executive to fund over $5M in loans within first 6 months in the field in Las Vegas Area; Maintain and manage loan pipeline for assigned Account ExecutivesReceive and review loan conditions to ensure they fell within underwriting guidelines prior to sending to underwriting; Assisted top producing Account Executives to make Franklin Club 2 years in a row; Draw loan documents and send to title companies for loan closingsReview Final HUD disclosures to ensure fees are within complianceUltimately responsible for maintaining loan quality and delivering quick customer service