Customer Success Manager
CurrentCompliance, Contracts and Client Success
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Deanna Cross is listed as Customer Success Manager at High Performance Strategic Modifications at High Performance Strategic Modifications, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Deanna Cross.
Deanna Cross previously worked as Customer Success Manager at High Performance Strategic Modifications and Mobile Gaming UX Research & Design at High Performance Strategic Modifications.
High Performance Strategic Modifications - Customer SuccessFour successful decades of multifaceted dealership management experience.Portfolio: Ferrari, Acura, Nissan, Ford, Hyundai, Sea Ray, Malibu, Highline Pre-Owned.Driven to Succeed:A hands on, proactive leader staying ahead of the pack, progressive, utilizing the cutting edge of the latest in digital technologies, systems and market trends. Strategy marked by targeted and focused drive to meet and exceed desired results, customer/user expectations, resulting in enhancing ROI and bottom line.Build successful teams, giving them wings to succeed resulting in collaboration to achieve and exceed goals.Maintain strong, personable relations with customers/users, employees, dealers, vendors and lenders, building lasting business relationships. Enforce corporate policies and best business practiceConsulting, training and marketing innovative processes and technology to over 250 franchise dealers for four decades.
Listed skills include Customer Satisfaction, Sales, Sales Management, Sales Process, and 46 others.
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California, United States
Compliance, Contracts and Client Success
San Francisco Bay Area
Western U.S.
An Independent Certified Coach, Teacher and Speaker with The John Maxwell Team.As a Certified John Maxwell Coach, Trainer and Speaker, I offer customized presentations to fit your individual or team’s needs and budget such as:10 minute briefing“Lunch and Learn”Keynote speech for your company sponsored eventHalf day and full day workshop/seminarIn-house.
Sebastopol, California
Manager at K-Tech Automotive Repair
Mill Valley, California
Created and designed my award winning signature series Client Experience as a part of the sales process, utilizing driver and ownership enhancements.
Pacific And West Coast Region
In my role as Regional Sales Manager for Cox Automotive Retail Solutions, also known as Dealertrack Solutions, I serve Key Account Dealerships in California, Oregon, Hawaii and Guam.Sales and F&I includes:Compliance with Audit ProtectionAftermarket, eMenu & the new iPad eMenuIntegration with Credit ApplicationsDigital Showroom Mobile AppeContracting using.
Pacific States West Coast Region
34 years of professional leadership, management and business development experience in the Automotive Industry.I strive to continuously be a leader in the Auto Retail Industry and remain ahead of the pack by being pro-active and progressive, utilizing the cutting edge of new technologies, systems and market trends. Management strategy is leadership driven.
Colma, California
Business Development Project of both Nissan and Hyundai dealerships after buy/sell.Took sales from 60 cars to over 200 in less than 2 months with just under $1 million in revenue in sales, service and parts.Utilized solutions from Dealertrack Technologies for Compliance, eContracting, Deal Transfer for Reynolds, Dealer.com websites, Digital Retailing and.
Marin County, California
30 years of professional experience in the automotive retail/finance arena.I strive to continuously be a leader in the auto retail industry and remain ahead of the pack by being pro-active and progressive, utilizing the cutting edge of new technologies, systems and market trends. My strategies are management driven ad market aggressive, my transactions are.
Mission Viejo, CA
Responsibilities included but not limited to training sales/finance staff, desking deals, financing, dealer trades, trade appraisals, sales team progress reports, compliance and customer satisfaction.
Director for consumer auto loans, aftermarket sales. Handling lease buy outs.
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Deanna Cross works for High Performance Strategic Modifications.
Deanna Cross is listed as Customer Success Manager at High Performance Strategic Modifications at High Performance Strategic Modifications.
Deanna Cross is based in United States, United States, United States while working with High Performance Strategic Modifications.
Deanna Cross has worked for High Performance Strategic Modifications, Deanna E. Cross, K-Tech Automotive, Ferrari Of San Francisco, and Cox Automotive Inc..
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Deanna Cross is listed with skills including Customer Satisfaction, Sales, Sales Management, Sales Process, Automotive, Marketing, Selling, and New Business Development.
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