Project manager responsible for coordinating development, testing, and release schedule to meet customer strategic needsEngaged customer stakeholders and end users in feedback sessions for later product analysisEstablished and maintained trust and positive working relationships with stakeholders including direct customers, related customer based teams, and internal teamsMaintained excellent client service levelsPlanned and monitored development process, budget, and resourcesDesigned and engineered solutions for Linux based networked service productsAdministered Nessus scans and designed subsequent automated remediations across the networkDeveloped states in SaltStack to ensure consistent environments and automated deployments on Linux and WindowsPrimary diagnostic engineer in identifying production system issuesDesigned an automated test system across interconnected websites using RobotFramework / Selenium WebdriverDeveloped scripts in Python & Bash(Linux/Solaris) or batch/Powershell (Windows) to automate test and environment setupWrote functionality and regression test plans for produced security products

Served as a Network (systems) Engineer working under contract to the National Cancer Institute’s Center for Bioinformatics Division hosting production websites on Linux / Unix systemsDelivered daily production website deployments in addition to providing system troubleshooting and administrative support

Lead role in managing Ruby on Rails and Java application deployments on OpenSuse 11 / Xen 3• Reduced production outages by creating detailed deployment instructions for the production team• Ensured version compatibility amongst in-house applications as well as with 3rd party platforms (Java, JBoss, RoR) in each environment• Reduced downtime and increased productivity by developing shell scripts to automate application deployments• Created basic sql scripts to assist in testing the applications to run against PostgreSQL and Oracle databases• Installed and configured servers for automated testing tools (JMeter, Siege, LoadRunner)• Identified bottlenecks and bugs via log, packet, and path analysis. The resolution of those issues improved application response times and lowered infrastructure costs.

• Responsible for operation of corporate websites (production and development)• Administered multiple Apache servers running on Red Hat Enterprise Linux 4• Maintained associated content management systems• Analyzed and interpreted the operational system needs of the marketing department and facilitated implementation• Administered the network monitoring system (Nagios)• Various Linux system administration duties, such as managing log rotations, hardware troubleshooting, configuration and user management.

• Constructed and managed a customer service team to support 800,000 end users• Successfully implemented a major customer relations tool upgrade for support and sales staff• Worked with multiple college network administrators (including Princeton, Penn State and Rutgers) to configure their networks and firewalls to allow optimal throughput levels and service availability• Configured and deployed 50+ FreeBSD and OS X servers for Ruckus' content delivery network• Administered a Nagios network monitoring system used to monitor the content delivery network and backend systems• Investigated and troubleshot service interruptions and anomalies of edge cache servers• Collaborated with quality assurance and development teams to ensure product flaws were identified and resolved