Deanna Sousa Email & Phone Number

New York, Ny, Us

Seattle, Wa, Us

Head of SRE and Incident Management for Tableau (a Salesforce aquisition)

Redwood City, Ca, Us

Manage cloud operations and platform organization of 70 people which includes multiple functions: public cloud engineering, data center, capacity and performance, Kubernetes SRE, IaaS, IaC pipeline, security, automation, hardware engineering, asset management, procurement, and supply chain teams.• Responsible for $150M+ annual OpEx budget which includes Data Centers, network, hardware, software, and public cloud spend (GCP, AWS, IBM, Azure).• Accountable for public and private cloud infrastructure availability to support 300+ services that make up Box.com while maintaining security and compliance posture.• Implement security and compliance measures to comply with Fedramp High.Key Highlights:• Strategic alignment and driving execution to support the migration of 300 services from on-prem to public cloud (GCP and AWS) without additional costs, headcount, and on strict timeline. • Pivoted 40% of the organization to transform from traditional operations to modern operations to enable public cloud self service on-boarding. • Reduced infrastructure costs by more than 50% by negotiating data center and public cloud contracts as well as migration Bay Area data centers to Nevada without any impact to customers. Significant positive impact on company Gross Margin.

Redwood City, Ca, Us

Manage Infrastructure Engineering organization of team which include data center, network, edge performance, and automation teams.• Accountable for infrastructure and automation to support capacity needs of Box.com's 300+ services.• Responsible for $50M+ OpEx budget which includes data centers, network, hardware, and bandwidth bandwidth.Key Highlights:• Rebuilt infrastructure teams to scale to the organizations needs in Network, Data Center, and Infrastructure SRE, and Automation teams.• Led multi-year strategic plan to reduce data center and network costs moving from retail to wholesale data centers. • Data Center footprint growth from 1MW to 20 MW in 10 locations.• Global Edge Network launch (Network PoPs in US, EMEA, and APAC), to increase customer performance.• Maintain strict compliance and security standards (PCI, FEDRAMP, SOX) which includes physical site audits and patching.• Executive sponsor of Women in Tech (WIT) and mentor.

Redwood City, Ca, Us

• Transformed burned out but talented network team into a top performing team.• Created focus on automation and process improvements to reduce operational overhead by 30 percent.• Reduce network data center builds and data to day operations by building out network automation team. • Organized and drove the execution of critical core network replacement in Box’s datacenters working with Development, Customer Success, and, Compliance, and Legal departments.

Redwood City, Ca, Us

• As the first TPM in Technical Operations at Box, I put in place process and planning procedures to increase execution and efficiency.

San Francisco, California, Us

• Responsible for product specific infrastructure systems life cycle; design, build, and operation of complex environments that span network, systems, storage, and data while replicating to a DR environment.• Manage a $40M+ CapEx budget to deliver high availability solutions to our customers.• Managed a 20+PB storage environment with complex SAN fabrics.• Extensive and successful vendor management and negotiations. Responsible for savings up to 50% in runrate using creative solutions with multi-vendors.• Lead quarterly planning meetings to review and plan short and long term projects in the pipeline.• Hold monthly informal brainstorm sessions with engineers to discuss the company’s vision and design creative, world-class solutions.• Implement automation of repeatable tasks to reduce human error, shorten project timelines, and increase scalability with fewer resources.• Manage, prioritize, and scope the backlog of projects, focusing on biggest customer impact while managing budget and resources.• Product Owner of a scrum team using Agile methodology• Weekly status reports to upper management as well as timely and appropriate escalations of risks to projects or budget.• Achieve political alignment among disparate groups to collectively work on a common objective.• Mentor and grow the careers of individuals to ensure maximum productivity and creativity while maintaining team cohesiveness.• Encourage innovative ways to improve existing infrastructure to add functionality and improvements to customers.• Hired, trained, and grew a global team.

San Francisco, California, Us

• Prioritized and budgeted projects for each fiscal year.• Managed vendors and professional services to ensure key deliverables were met.• Negotiated a highly successful ELA with VMWare and created a close partnership.• Developed and delivered a disaster recovery data center, staying within budget and finding creative solutions to maintain aggressive timelines.• Virtualized physical systems using VMWare to reduce hardware costs and simplified a complex environment for multiple applications. • Managed and inspired a team to engineer creative solutions while championing these ideas to upper management.• Kept engineering team focused on scope and goals of a project.• Removed blockers and scope creep, reprioritized projects when necessary.• Used Agile project management methodology with daily scrum meetings and was Product Owner for a multi-disciplinary team.• Held weekly meetings with other teams to ensure dependencies between scrum teams were on track and removed blockers.• Architected creative solutions to problems, increasing customer satisfaction while saving on capital expenditures.

Switzerland 🇨🇭 , Ch

• Technical lead for systems and storage for the chemistry department as well as CorpIT. Administrated environments that included VMware, Linux, Solaris, IRIX, and HP-UX operating environments, EMC and NetApp storage, Brocade and HP SAN. • Championed and lead a project to migrate from costly SGI servers and workstations to Linux supporting bleeding edge 3D graphics, saving 60% on the current operating budget.• Installed and supported over 40 complex scientific applications. Repaired software coding of many of these college produced applications to install successfully.• Created a user-friendly interface for chemists to run applications without having to know detailed Unix commands.• Administered a complex environment to support the computer aided drug design (CAD) department with 3D SGI and Linux render farms.• Maintained and managed CorpIT services such as user home directories, authentication, network time protocol, backups, and HR applications.• Started at Roche as a Nuclear Magnetic Resonance chemist, elucidating structures of novel drugs and creating Investigative New Drug Reports (IND) for the FDA.