Deanna Sousa Email & Phone Number

New York, NY, US

Seattle, WA, US

Head of SRE and Incident Management for Tableau (a Salesforce aquisition)

Redwood City, CA, US

• Manage cloud operations and platform organization of 70 people which includes multiple functions: public cloud engineering, data center, capacity and performance, Kubernetes SRE, IaaS, IaC pipeline, security.
• Responsible for $150M+ annual OpEx budget which includes Data Centers, network, hardware, software, and public cloud spend (GCP, AWS, IBM, Azure).
• Accountable for public and private cloud infrastructure availability to support 300+ services that make up Box.com while maintaining security and compliance posture.
• Implement security and compliance measures to comply with Fedramp High.Key Highlights:
• Strategic alignment and driving execution to support the migration of 300 services from on-prem to public cloud (GCP and AWS) without additional costs, headcount, and on strict timeline.
• Pivoted 40% of the organization to transform from traditional operations to modern operations to enable public cloud self service on-boarding.

Redwood City, CA, US

• Manage Infrastructure Engineering organization of team which include data center, network, edge performance, and automation teams.
• Accountable for infrastructure and automation to support capacity needs of Box.com's 300+ services.
• Responsible for $50M+ OpEx budget which includes data centers, network, hardware, and bandwidth bandwidth.Key Highlights:
• Rebuilt infrastructure teams to scale to the organizations needs in Network, Data Center, and Infrastructure SRE, and Automation teams.
• Led multi-year strategic plan to reduce data center and network costs moving from retail to wholesale data centers.
• Data Center footprint growth from 1MW to 20 MW in 10 locations.

Redwood City, CA, US

• Transformed burned out but talented network team into a top performing team.
• Created focus on automation and process improvements to reduce operational overhead by 30 percent.
• Reduce network data center builds and data to day operations by building out network automation team.
• Organized and drove the execution of critical core network replacement in Box’s datacenters working with Development, Customer Success, and, Compliance, and Legal departments.

Redwood City, CA, US

• As the first TPM in Technical Operations at Box, I put in place process and planning procedures to increase execution and efficiency.

San Francisco, California, US

• Responsible for product specific infrastructure systems life cycle; design, build, and operation of complex environments that span network, systems, storage, and data while replicating to a DR environment.
• Manage a $40M+ CapEx budget to deliver high availability solutions to our customers.
• Managed a 20+PB storage environment with complex SAN fabrics.
• Extensive and successful vendor management and negotiations. Responsible for savings up to 50% in runrate using creative solutions with multi-vendors.
• Lead quarterly planning meetings to review and plan short and long term projects in the pipeline.
• Hold monthly informal brainstorm sessions with engineers to discuss the company’s vision and design creative, world-class solutions.

San Francisco, California, US

• Prioritized and budgeted projects for each fiscal year.
• Managed vendors and professional services to ensure key deliverables were met.
• Negotiated a highly successful ELA with VMWare and created a close partnership.
• Developed and delivered a disaster recovery data center, staying within budget and finding creative solutions to maintain aggressive timelines.
• Virtualized physical systems using VMWare to reduce hardware costs and simplified a complex environment for multiple applications.
• Managed and inspired a team to engineer creative solutions while championing these ideas to upper management.

Switzerland 🇨🇭, CH

• Technical lead for systems and storage for the chemistry department as well as CorpIT. Administrated environments that included VMware, Linux, Solaris, IRIX, and HP-UX operating environments, EMC and NetApp storage.
• Championed and lead a project to migrate from costly SGI servers and workstations to Linux supporting bleeding edge 3D graphics, saving 60% on the current operating budget.
• Installed and supported over 40 complex scientific applications. Repaired software coding of many of these college produced applications to install successfully.
• Created a user-friendly interface for chemists to run applications without having to know detailed Unix commands.
• Administered a complex environment to support the computer aided drug design (CAD) department with 3D SGI and Linux render farms.
• Maintained and managed CorpIT services such as user home directories, authentication, network time protocol, backups, and HR applications.