Deanna Wilson Email & Phone Number

Chicago, Illinois, United States

Greater Chicago Area

Lead technologist helping Enterprise Businesses, Innovate|Transform|Achieve business objectives, to keep your business on the leading edge. By partnering with Verizon, your enterprise gets more than a connection. It gains a true strategic ally, providing an advanced network technology and expert solutions. So, you can instantly scale production in a smart factory, use real-time AR visualization during surgeries or track inventory in real time to keep up with demand. With Verizon, you can unlock the full potential of your enterprise. Together, we can help make your business smarter. And all with the security and reliability you expect from the network that America relies on. We call this Enterprise Intelligence.

Chicago, Illinois, United States

Chicago, Illinois, United States

AREAS OF EXPERTISESolution-Based Selling ● Key Account Management ● Performance Metrics ● Competitive Analysis ● Business Savvy ● Strategic Planning ● Top Revenue Generation ● Process Improvements ● Contract Negotiations ● Sales Forecasting ● C-Level Relationships ● IT Strategy ● Customer Relationship buildingResponsible for maintaining and cross selling into existing base of business within Fortune 500 accounts. Attention placed on understanding key economic drivers and challenges in an effort to help reduce cost, minimize security risk, and accelerate revenue growth.

Greater Chicago Area

AREAS OF EXPERTISESolution-Based Selling ● Key Account Management ● Performance Metrics ● Competitive Analysis ● Business Savvy ● Strategic Planning ● Top Revenue Generation ● Process Improvements ● Contract Negotiations ● Sales Forecasting ● C-Level Relationships ● IT Strategy ● Customer Relationship building Responsible for maintaining and growing existing base of 15mil in total revenue within fortune 1000 accounts by way of understanding key business drives, foraging relationships, and proposing solutions to meet the needs of their business.  Providing exceptional customer support through attentiveness, extensive product knowledge with industry leaders such as Tate and Lyle, Gardner Denver, Culligan and OFA.

Chicago Il

Responsible for overseeing all implementation activities for telecommunication services in the Chicago market for Corporate accounts. Diverse Implementation Management experience having held the responsibility for a multi branch environment supporting the state of Illinois with 13 Implementation Managers.  Developed/Instituted processes that enhanced the customer experience for both branch sales and Implementation metrics.  Developed and customized specific implementation criterias that achieved results and engaged customers/enhance experience to positively enforce the development of staff and drive consistency. Ensured 75% or better installs per month Managed sales attainment thru order acceptance on a daily/monthly basis Met weekly with IM team to promote “teaming” and provide leadership/training where needed Presented Verizon Business Implementation Processes and Procedures on potential new business Drafted Implementation RFP responses tailored to customer specificsWork History Achievements: Implemented rollout of process documents for top RYG customers to ensure set expectations of rolls and responsibilities of Implementation Service Delivery standards are set. Standardized rollout of milestones documents across all customer orders to ensure customers are kept abreast of status thru lifecycle and expectations are set accordingly. Key sponsor in driving process guidelines with Ethernet portfolio Key stakeholder in Ethernet Process Improvements and subsequent SME Hired 80% of staff from provisioning and operational backgrounds within the past 15 months, implementing and achieving standardization in service delivery metrics Achieved 20% improvement in reaching install performance in 4th Qtr 07