• Motivated and encouraged sales team to meet individual and store goals• Kept sales team updated and trained on product knowledge and proper selling approaches• Ensured customer issues were dealt with in a sympathetic and timely manner• Prepared daily, weekly, and monthly trading reports that were emailed to corporate• Managed sales team within payroll budgets to ensure optimum floor coverage • Created and managed work and leave schedules for all employees• Maintained visual merchandising requirements throughout the store particularly during holidays, sales, and promotions