-Managed admissions between UCSD and Scripps hospitals by connecting with casemanagers via AllScripts (ECIN) and phone to identify qualifying patients, assist withauthorization numbers, and schedule admissions-Analyzed patients’ Medicare, PPO, or HMO plan and medical records to ensure thatclinical needs can be met and that nursing care, medications, therapy, and supplies maybe covered for up to 100 days-Performed timely authorization procedures by providing ICD-10 code and hospitalprogress, following up within 24 hours, and determining when clinical updates are due toidentify duration of coverage-Managed access processes to our patient PHI (Protected Health Information) by ensuringthat restricted information were only given to authorized individuals or businessassociates-Assured personal connections with patients and families by touring the facility, helpingthem understand Medicare copay and deductibles, and making consistent visits

-Managed various appointment schedules for Executive Director, Marketing team, andfacility residents through Microsoft Outlook and calendars-Provided clerical support and screened phone calls for ED, Marketing, and Nursing andcustomer support over the phone for any public inquiries and triage-Organized confidential records in accordance with HIPAA regulations by filing inprotected area and disposing in proper bins-Assisted Admissions Coordinator by inputting data into Point Click Care software toinform nursing staff of admission

-Managed scheduling of tax appointments to create an organized system for high volumeclient base-Maintained bookkeeping of client’s files and tax records-Troubleshoot minor problems with tax software using outside vendor for technicalsupport-Responsible for approving payments from clients to ensure accurate fees-Built Facebook account for marketing purposes and to help business engage in a largerscope of target audiences