Deann Franklin, Cpc Email & Phone Number

Avondale, Arizona

PUBLIC ART DESIGN PROGRAM Public Art Design Program Management Manages the design process to ensure productivity of the artist/designers while overseeing five stages in the design process: programming, schematic design, design development, construction documentation, and contract administration. Coordinates the development of comprehensive strategies and approaches for the Public Art Master Plan. Responsible for conducting independent research studies and making recommendations on complex administrative projects and problems. Provides project managers (artists) with technical and administrative process management.Assesses city public art design managerial marketing needs and conceptualizes, develops, implements documentation and manages strategic communications campaigns and projects that reach, informs and involves residents and/or targeted audiences. Plans, implements, acquires and oversees the City’s public Art Design Program.Manages complex, multi-year public art and CIP percent projects with multiple departments CIP Program Managers, and outside agencies, contractors, and design professionals.DIGITAL MEDIA PROGRAM Oversees and ensures consistency among City departments on social networking platforms. Implements and maintains social media policies, documents, templates, and graphics to produce and post to networks. Oversees and coordinates social media content. Performs updates of the site including graphic enhancement, content, photographs and other detailed documents; maintains and incorporates new technology trends, features, and functions into the sites. Oversees the city's website, including the update of content. Researches and implements website development and design strategy, including intense research analysis by maintaining and incorporating new web technology, features, and functions into the websites.

Cityof Avondale, Community Relations & Public Affairs

Oversees and coordinates public information activities designed to ensure open avenues of communication and promote public understanding and support for City activities and objectives via the City's website and other Internet tools, including social media. Creates and edits website content; organizes and coordinates web development efforts to represent the City of Avondale's position and issues to the public; works with other departments and vendors to design and implement websites; implements program goals and objectives. Oversee & coordinate public information activities designed to ensure open avenues of communication and promote public understanding and support for City activities and objectives via the City's website, Intranet and social media platforms. Maintain awareness of new developments in the field of public communication; incorporate new developments into programs as appropriate. Oversee and ensure consistency among City departments on the City's website and social media platforms. Maintain website and social media policies, website documents, templates, and graphics; produce and posts web pages; oversee and participate in web site content and web site editing. Maintain and incorporate new web technology, features, and functions into the sites. Provide consultation training and technical support to to user departments; provide critical information to external customers. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for providing public information services; implement policies and procedures associated with the City's website. Negotiate, administer, and maintain contracts with vendors providing Performs other duties by photographing or videotaping city events to promote on social media platforms, assists in directing and producing programming for the government channel, conducting survey and focus groups to obtain and/or disseminate information.

Provides administrative support as needed and schedules appointments for the City Council, City Administration, Community Relations, and Public Affairs Departments'.Researches and prepares materials for presentations, correspondence, and meetings. Assistants inwriting news releases, letters, brochure copy, annual reports, edit departmental outreachdocuments; recruit, train, and supervise office volunteers and interns; provide customer services,coordinate special events, manage budget, and provide news clipping service.Coordinates travel arrangements designed for department personnel's training opportunities.Assists with preparation of department budget, tracks expenditures, and prepares budget reports.Coordinates website activities and oversees the administration of web users in accordance withwebsite policies and procedures.Intermediate knowledge of Web Analytic Tools with the ability to translate analytics and developrecommendations for digital media outlets such as social media, websites and other digital mediaoutlets.Provides written and verbal public service information to customers and citizens and assists the publicwith submitting public service issues and routes issues to the appropriate department for furtheraction. Utilizes the GovQA program, which preserves various comments and issues received fromgeneral public, used as a reference guide for future uses various related records.Manages government access channels by coordinating, producing and maintaining content forresidents to highlight city services, inform residents of recent council actions, updates activities such ascommunity meetings, and opportunities and special events.

Avondale, Arizona, United States

My position changed throughout the years, just like everyone else I gradually advanced to other positions. As for my current position I have officially been a City Clerk Assistant II for one year. Prior to that I was a Senior Administrative Clerk, Clerk Typist, etc.

Provides administrative support to the department, which consists of maintaining the reception area,coordinating department’s payroll, processes travel requests. Process and issue liquor and massagelicenses. Draft reports, process requests for public records, and process travel and educations requests forthe department. Maintains records requests and attends council meetings and youth commissionmeetings. Researches issues in database and creates documents and forms from ordinances.Assisted in the management of the city’s website redesign project to mainUpdating website information City Clerk and City Council web pages complying with legislationrequirements to ensure transparency of government activities and performs related duties such asdynamically participates in user groups and training. Helps other employees with troubleshootingproblems.DeAnn FranklinAssists with the routing of Council reports through NOVUS as needed. Assists in ensuring proper completionof council reports, printing and distributing packets, also formats agenda packet electronically by linkingreports and posts to the website. Creates and distributes agenda on a compact disc.Writes council reports for liquor licenses, maintains renewal records works with variousObtain approval, decipher requests for records. Processes requests for records from proper sources andreleases records after authorization from City Attorney, and creates a weekly report for City Council.Maintains departments’ procurement through entering requisitions for all purchases. Maintains budget andparticipates in the budget preparation. Recon ciliates procurement card statements and obtains quotesfor purchases. Works directly with various vendors and other government agencies.Coordinates events with input from all employees, schedules date, time, place, and oversees reservationslists, and maintains payment for vendors and oversees event.

Provides customer service and clerical support by answering the telephone, assisting the public and citypersonnel, processing, sorting and distributing mail , logging incoming documents and distributing, posting anddelivering agendas, transcribing notes/minutes, ordering supplies, analyzes and oversees repair requests,managed payroll for department. Coordinated, produced and maintained content for government accesschannel to highlight city services inform residents of recent council actions and community events, meetingand opportunities. Processes liquor license applications by distributing to departments in accordance withlegal guidelines, publishing application information and drafting council reports. Updates City Clerk and CityCouncil websites and performs related duties as such as complying with legislation requirements to ensuretransparency of government activities. Records management support by entering and filing records intodatabase system, assisting in the retrieval of records through internal and external requests for information.

I have only been employed by the City these are other various jobs I had in the past, which in a sense are the same job duties with an advanced analytical approach.

Processed out-going mail, postmarked for all city departments and maintained postage accounts.Maintained various content for government access channel. Processed business license applications,assisted applicants with business requirements. Administered applications to sales tax for licensing,maintained requests for business license listings.

Certified Public Communicator, Communications

The Certified Public Communicator (CPC) program, a partnership between TCU, and 3CMA is a post-baccalaureate, graduate-level program.

Bsis, Business Information Systems

Bachelors Of Science/Business Information Systems, Information Technology; Business Management; Marketing

Bachelors Of Science, Business Information Systems

Acquisition of theory and application of technical competencies associated with information technology profession. Knowledge in core.