Dean Olivier Email & Phone Number

Zwaagdijk-Oost, North Holland, Netherlands

Western Cape, South Africa

Woodmead

Edgardale

To deliver IT services to the Group in accordance with Service Level Agreements (SLAs), contractual agreements and business expectations. Ensuring the staff are meeting and exceeding standards and processes are followed to provide effective customer service as well as meeting requirements.# Service delivery for Store Systems# Developing and maintaining the.

Braamfontein

JD Group initially approached me to take over the Application Management Role for Incredible Connection and HiFi Corp. The POS environment was extremely unstable. Key Responsibilities:I was responsible for all retail applications within the group. It was my duty to make sure that all systems uptime remains above 98%. I was responsible for all new.

Braamfontein

Support and Maintain product Active RetailConfiguration of Servers required for Product ImplementationAnalyzing customer’s business processes and making suggestions as requiredAssisting customer with best business practices within Retail IndustryPlanning the most efficient way of rolling out countries regional sitesAssisting the client with the UAT.

ActiveRetail Support Consultant. Assisted with Support calls via the help desk as well as with new implementations.

Server and Desktop support.Managed the network.