Product Support Analyst
Current- I provide solutions for the parking industry's most used software suite across North America. Clients include Ivy League schools like Harvard & Cornell, as well as most major universities across the US/Canada.- Tasks include fixing SQL queries, Oracle databases, task logs/automation, FTPs, VPN/server configuration, etc.- I address a variety of issues in a timely/professional manner; utilizing exceptional communication skills & technical knowledge in an efficient team environment.