Versatile individual with experience combining customer service with backend operations in IT, crypto, customer relations and security, motivated to achieve strategic growth and operational excellence in dynamic environments.
Mr Property Siam
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Real Estate Portfolio ManagerMr Property Siam Oct 2023 - PresentKo Samui, Surat Thani, ThailandManagementCreating dynamic pricing and marketing strategies for short-term rental markets to increase occupancy and revenue.Ensuring great guest experiences from booking to check-out, including answering inquiries, and special requests, and immediately resolving any difficulties.Overseeing the preparation of properties for guest arrival, ensuring high standards of cleanliness and maintenance, and managing any necessary repairs or upgrades.Streamlining booking, cleaning, and maintenance schedules to ensure smooth transitions between visitors.Monitor market developments and competitor strategies in Koh Samui's short-term rental market to adjust and optimise portfolio performance.
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Social Media ManagerCrystal Bay Beach Resort And Yacht Club Apr 2023 - Oct 2023ThailandSocial media strategyContent CreationCommunity EngagementCampaign ManagementPerformance monitoring and Platform management
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Fraud And Payments AgentYolo Group Sep 2019 - Dec 2022EstoniaProcessing payouts and responding to emailsAssisting other departments with payments and fraud-related questionsWorking closely with the team on automation initiatives - by providing feedback and proposing new ideas - risk scoring, preventing and resolving abuse casesFraud and Crypto InvestigationProcessing customer KYC documents and escalating any suspicions or concerns in KYC and AML capacityReporting and doing fraud analysis on payments-related cases -
Private Security Consultant - Night SupervisorArb Security Dec 2018 - Mar 2019United KingdomTeam LeadershipSupervision of smooth workflow within assigned teamOrganizing regular audit checks, handovers and team meetingsPerformance monitoringLiaising with external forces (police, fire, ambulance) -
Assistant Construction ManagerVstar Industries Aug 2017 - Dec 2018United KingdomAssisting and supporting the construction manager in the development of fourteen five-bedroom properties.Verifying that working techniques are carried out by the company's standardsCoordination of subcontractors and material delivery to guarantee a safe and efficient technique of building to the desired building quality and scheduleManaging daily emails and phone calls with suppliers, tradesmen, the health and safety board, supplies (gas, electric, water), build control, traffic management and other stakeholders to ensure the smooth and stress-free operation of the construction site
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Telescopic Handler Machine OperatorVstar Industries Mar 2015 - Sep 2017United KingdomMachine operation and maintenanceEnsuring material and product deliveryLoading and off-loading construction material from delivery trucksRisk assessment during product delivery
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Telescopic Handler Machine OperatorSphere Recruitment Solutions Nov 2014 - Mar 2015United KingdomMachine operationEnsuring material and product deliveryOrganizing small building sites for material deliveryRisk assessment during product delivery -
Private Security ConsultantBlue Chip Contracts Ltd Dec 2012 - Oct 2014United KingdomPrimary security provider for Queen Elizabeth Stadium's reconstruction following the London 2012 Olympic GamesProtecting the company's assets relative to theft, assault, fire and other safety issuesResponding to emergencies to provide necessary assistance to employees and visitorsMaintaining daily smooth running by monitoring building and equipment controlsLiaising with the general manager for daily and weekly reports -
Customer Service AdvisorPrivate Travel Group Mar 2010 - Nov 2010SpainResponding promptly to customer inquiriesCross-functional collaboration with other departmentsUsing CRM tools to manage and document customer interactionsEnsuring compliance with company policies when addressing customer inquiries
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Advertising Sales PersonnelSee The Sun Spain Nov 2009 - Mar 2010SpainIdentifying potential clientsRelationship building to foster long-term partnershipSales NegotiationMarket ResearchSales Reporting
Frequently Asked Questions about Dean Scott
What company does Dean Scott work for?
Dean Scott works for Mr Property Siam
What is Dean Scott's role at the current company?
Dean Scott's current role is Real Estate Portfolio Manager I Risk Management I Customer Relations.
Not the Dean Scott you were looking for?
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3gmail.com, jpmorgan.com, morganstanley.com
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Dean Scott
Swindon3fsmail.net, nationwide.co.uk, newbury.co.uk3 +177256XXXXX
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4bna.com, bna.com, gmail.com, bloombergenvironment.com
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2aol.com, concentric.net
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Dean Scott
Mandeville, La5gosunpro.com, gosunpro.com, focusedenergy.net, enphaseenergy.com, enphase.com
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