Deaunte Hawkins, Itil, Pmp Email & Phone Number

A distinguished and disciplined armed forces veteran, and accomplished academic with a Bachelor of Science in Technical Management and a Master of Science in Information Technology. Cleared candidate currently holding an active security clearance. Knowledgeable and experienced in the strategy, design, implementation, and operation of information technology services. Over 19 years of working effectively in team-oriented environments, including eleven years of experience efficiently managing personnel.My certification and expertise include:• PMI Certified Associate in Project Management and PMI Washington D.C chapter member• IT Infrastructure Library (ITIL) Foundation Certificate in IT Service Management• IT Infrastructure Library (ITIL) Intermediate Certificate in Service Operation• Proficient with Microsoft Excel, Word, Access, Project, Powerpoint, and Visio• Customer Service• Technical Support• Incident and Problem Management

Listed skills include Capm, Itil V3 Foundations Certified, Microsoft Word, Microsoft Excel, and 5 others.