IT support for the practice management system, Point and Click Solutions. Log incoming IT support calls. Resolve low level IT issues then triage other issues to higher level support. Credentialing coordinator for all clinical staff at the health center. Track and follow up on outstanding accounts receivables. Educate health center staff on coding changes. Audit medical documentation and patient accounts for proper coding and billing.Previous job as insurance supervisor---Supervise 2… Show more IT support for the practice management system, Point and Click Solutions. Log incoming IT support calls. Resolve low level IT issues then triage other issues to higher level support. Credentialing coordinator for all clinical staff at the health center. Track and follow up on outstanding accounts receivables. Educate health center staff on coding changes. Audit medical documentation and patient accounts for proper coding and billing.Previous job as insurance supervisor---Supervise 2 staff members in all aspects of billing, accounts receivable and coding. Educate providers and staff on CPT and ICD coding changes. Initiate and maintain credentialing files for insurance and AAAHC and handle some aspects of contracting with insurance companies. Work with the IT department and practice management vendor to keep our practice management system running smoothly. Show less

Provider representative for United Healthcare to assist provider offices in the area with billing, coding and contracting issues with United Healthcare