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Deb Chase is a Managed Care Operations | Strategic Planning | Compliance | Process Improvement | Customer Experience at Chase Consulting. She possess expertise in hmo, ppo, insurance, healthcare, hipaa and 19 more skills. Colleagues describe her as "I reported to Deb for 5 years and had the opportunity to see her excel within the core elements of her role including: Leading cross-functional ops teams, adhering to regulatory requirements, and managing vendor contracts. Deb was also my executive mentor, and she showed me the value of leading by example. She is an “on-the-ground leader”, which is admirable because no matter how busy things were, she took the time to pitch-in and help figure out challenging problems and alleviate roadblocks. I thoroughly enjoyed working with Deb and hope to have the chance to work with her again in the future!"
Chase Consulting
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Managed Care And Operations ConsultantChase Consulting Sep 2020 - Present
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SabbaticalVolunteer And Travel Mar 2019 - Sep 2020
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Vice President Operations System Configuration And Claims SupportHealth Net Mar 2014 - Mar 2019Woodland Hills, CaliforniaBenefits and Provider Contract Pricing Configuration, Provider Data Management, Capitation and Claims Oversight Operations. Focused on mitigating Medicare, Individual Market and MediCal system migration issues and stabilizing operations. Restructure and automate provider data management data entry processes resulting in annual savings of $1.4 million and 55% offshore staff reduction. Improved cross functional relationships by reorganizing process and responsibilities. Achieved savings approximately $1 million annually. -
Director Membership AccountingHealth Net Jan 2011 - Mar 2014Commercial and Medicaid enrollment and account receivables outsourcing.Implemented complex AZ/CA/OR member enrollment, billing and accounts receivables policy and processes to support 2014 healthcare reform on the Federal Marketplace. Developed processes and system requirements for Oregon and Covered California exchanges. Restructured 23 distinct business processes involving 250 FTE’s and 2 legacy/20 support systems. Achieved projected annual savings of $3.5 million.
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DirectorBlue Shield Of California Jun 2005 - Jun 2010Led business unit sales, finance and underwriting team on company wide strategic claims and membership software implementation. -
DirectorJ.D. Power And Associates 2003 - 2005Meeting planning, Travel, Facilities, Office Services and Sourcing. Reduced vendor expense from 10 – 15% per project, saving approximately $250,000. Managed the implementation of PeopleSoft and Lawson purchasing modules and processes. Created expense and contract controls, data structure to analyze and manage expenditures and policies to support systems and processes -
Vice PresidentHealth Net 1992 - 2002Seven customer and provider call centers averaging 30,000 calls per day, three multi-million dollar outsource programs and company wide process improvement projects. Improved call center service answer levels from 65% to 95% and decreased abandonment rates from 17.8% to 1.1%. Substantially increased interaction with Claims, Provider Network Management, and Membership minimizing error driven call volumes.Developed and implemented three-year, $20 million project which created state-of-the-art print-on-demand. Estimated first year savings of $1.8 million with $30 million over 10 years.Orchestrated three major construction and relocation projects in a two-year period with a $58 million operating budget covering 558,000 total square feet.
Deb Chase Skills
Deb Chase Education Details
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Business Adminsitration
Frequently Asked Questions about Deb Chase
What company does Deb Chase work for?
Deb Chase works for Chase Consulting
What is Deb Chase's role at the current company?
Deb Chase's current role is Managed Care Operations | Strategic Planning | Compliance | Process Improvement | Customer Experience.
What is Deb Chase's email address?
Deb Chase's email address is ch****@****hoo.com
What is Deb Chase's direct phone number?
Deb Chase's direct phone number is +181867*****
What schools did Deb Chase attend?
Deb Chase attended Michigan State University.
What skills is Deb Chase known for?
Deb Chase has skills like Hmo, Ppo, Insurance, Healthcare, Hipaa, Bpo, Health Care Reform, Project Portfolio Management, Cross Functional Team Leadership, Business Development, Operations Management, Sales Operations.
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