Practice iQ, a HEALTHAGEN BUSINESS subsidiary of AETNA, Houston, TX 2014 -PresentAn emerging business focused on enabling physician lead accountable care organizations evolve from volume to value-based care delivery models by deploying informatics, population health technology, embedded care management and business support solutions to position these organizations to secure value-based contracts with all 3rd party payers Vice President – Program Operations • Directed program operations managers & specialist in all activities related to provider engagement and enablement in transformation of the PCP practice from Fee-for-Service (FFS) care delivery to performance and risk sharing modelso Developed key population health strategies for the management of patients with chronic conditions• Developed Population Health Management key policies and process for practice adoption o Led program operations team through change management and practice initiation of key processes to support patient management• Operationalized embedded care management solution for primary care practice environment across five ACO customerso Collaborated with Active Health team to develop training and executed onboarding for multidisciplinary care management teamo Developed strategies and tools to support practice engagement with care management teamso Directed program operations teams through practice engagement strategies to maximize patient engagement with care management team• Developed and executed project plan for data extraction/collection for 2014 CMS quality reporting across 5 ACO’so Participated in the development of all tools and reports for the project o Led resource management and deployment of data extraction teams o Completed 100% extraction for all customers ahead of CMS imposed deadlines

Directed business unit that delivers services and analytics to support oncology practice value-based contractingDevelop comprehensive cancer management program for community oncology practicesIntegrated Case Management algorithms to address complex patient care management Responsible for oncology nurse call center Defined business model for physician practice use including financial model, toolkit for program implementation and program outcomes metrics and analyticsLaunched cancer management program with national and regional payers and regional oncology practices Achieved program financial and performance goals in second year of operation Published outcomes results from Innovent pilots with national payersLed development of an oncology advance care planning program Launched program in national community oncology network Participated in corporate quality initiatives encompassing outcomes related to end of life care Member of integrated managed care team supporting value-based contracting for network practices

The largest provider of comprehensive home hospice services.; Market operations management of $18M hospice region including home hospice and 17 bed In-patient unit.Successfully consolidated underperforming operations resulting in $500K annual reduction in operating expenseLed operations through turnaround phase achieving 30% gross profit outcome and 10% census growthFacilitated reorganization of operational core competencies which resulted in a 15% reduction in headcountTransitioned sites through ownership change while maintaining turnover at less than 8%

Facilitated the development of training modules to improve clinician efficiency and accuracy in data collection through use of IT solutionProvided financial analysis facilitating departmental structural and operational changes resulting in bottom line improvement of 10%

An integrated acute care, physician practice, and ancillary service provider serving the Rocky Mountain region and Southwest United States.; Financial and operational responsibility $15M home health, infusion pharmacy, durable medical equipment and nurse staffing operations in four states which achieved net income growth in all lines ranging from 5% (hospital based home health) to 15% (durable medical equipment)Initiated capital project resulting in build-out of 30,000 sq ft warehouse and state of the art infusion pharmacyMember of system team which selected and implemented point-of-care solution for home care product lineLed system process improvement team which resulted reduction of 5% headcount through the standardization of business and clinical processes Responsible for contract negotiation and execution securing exclusive status encompassing 10,000 lives in rural ColoradoFacilitated the divestiture of rural home service and durable medical equipment operations at the direction of the Board of Directors