Research and develop industry specific strategies for our amazing sales team to increase our market share. I serve as the healthcare, pharma, and HAZMAT subject matter expert for field sales, creating strategies to help our customers increase their patient outreach and retain or grow their margins.

Serve the USPS as a senior research analyst with the Strategic Accounts Group (SAG). Weekly research to uncover at least one new mailing or shipping strategy or strengthen and build on an existing strategy. Developed and maintain a weekly "Tools You Can Use' report to the sales team. I also draft, publish, and maintain the USPS GSA Contract. I also research SAG team queries and provide as needed training. I also serve as the SAG team Panorama expert. I am currently the sole account change management member, responsible for linking and other edits to maintain correct account alignment of the over 140 strategic accounts serving the over 50 sales experts, 4 managers, and 2 directors. I enjoy the continued privilege of constant service to uncover new ways to help our customers grow and ultimately grow our revenues.

Serving the Strategic Account Managers and ultimately my beloved company through marketing research and analysis. Constantly searching for ways we can help customers grow! Acting in position from July - 24 December 2016. Now full time analyst for our account managers.

Internal and external marketing of Postal products and services. Engaging employees with their marketing USPS products/services to customers. Engaging leaders and employees to grow the business! Discovering customer needs and consulting with engaged employees to meet those needs. Coaching leaders on our corporate and tactical values, assisting leaders with customer connections. Bottom line: Encouraging managers and employees to embrace customer needs and help our customers grow their business.

Acting as Postmaster of beautiful Fairdale, KY. Serving my customers, my clerks, and my carriers! Leading our great team to provide professional customer service while guiding each one to grow in their own directions within the company. Exciting times during the holidays; this truly is Our Season!

Provide shipping solutions to customers. It is so much more than that! I am passionate about the US Postal Service and the phenomenal services we provide. We touch every home and business in these great United States, six days a week! These are exciting times as the economy starts its swing back to better days. Our international services are incredible, not just great pricing but worldclass tracking. As you expand into the international market, we are there with you, working out shipping solutions that match not only your current but also your future growth. Check out our upfront pricing....Give me your shipping challenges, I thrive on challenges which lead to company growth!

Managed the worker's compensation, occupational health and FMLA programs for the USPS Kentuckiana District.

Logistics support to combat units. Throughout my career I was thrilled to serve in positions to manage safety programs, warehouses, and maintenance facilities. Key elements, leadership and how to connect products/services with the need, when/where/how the customer needs it. Customer needs first, not what was easiest for us.