Deb Roux Email & Phone Number

Telecommuter

Produced reports for the Sr. Executive Leadership team providing updates on potential terminations. Implemented enhancements based on requirements from our internal business partners. Created a bi-weekly report for use in producing over 4,000 national account customer advisory reports. Created requirements, test scripts and training material for termination database. Provided on-going maintenance and requested enhancements to termination database due to changing business requirements. Facilitated monthly meetings between various cross-functional teams to ensure transparent reporting of potential network disruptions in the former lease markets. Trained employees on the termination process. Support National Account Network Solutions gathering and providing analytical data, support recruitment efforts to ensure $3.5 million in performance guarantees were met. Respond to BAR requests in a timely manner to ensure 95% compliance with BAR due dates.

•Developed and delivered reports to various members of the sales organization and customers•Researched and assisted in the development of new reporting systems and processes to deliver effective reporting to internal and external customers. •Ensured data integrity within reporting systems. Identified root causes for inaccuracy of data. Initiated coordinated and implement corrective actions to ensure accuracy and timeliness of data impacting results

• Used Oracle, Business Objects and Microsoft Access to track 2.3 million daily EDI transactions.• Provided daily and monthly reports to track business and forecasting to approximately 230 end users. • Created queries, reports, front-end tools and databases, with appropriate documentation, to support the informational needs of end users.• Created and developed ad hoc reports for management analysis, utilizing tools such as SQL, MS Access and MS Excel..Designed and built relational databases. Created reports based on multiple data sources and compiled into single, unique reporting formats.• Developed on-line reporting tools to assist management in efficiently and accurately distributing reports.• Provided training to users regarding on-line report formats.