Deb Shanley

Deb Shanley Email and Phone Number

Trainer at Michigan Public Health Institute @ Michigan Public Health Institute
okemos, michigan, united states
Deb Shanley's Location
Okemos, Michigan, United States, United States
About Deb Shanley

Deb Shanley is a Trainer at Michigan Public Health Institute at Michigan Public Health Institute.

Deb Shanley's Current Company Details
Michigan Public Health Institute

Michigan Public Health Institute

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Trainer at Michigan Public Health Institute
okemos, michigan, united states
Website:
mphi.org
Employees:
445
Deb Shanley Work Experience Details
  • Michigan Public Health Institute
    Trainer And Process Improvement Consultant
    Michigan Public Health Institute Feb 2009 - Present
    View
  • Blue Cross Blue Shield Of Michigan
    Team Leader
    Blue Cross Blue Shield Of Michigan Apr 2006 - May 2008
    Supervised 30 Customer Service Representatives is busy Call Center; Ensured quality standards were met; Ensured HIPAA guidelines were followed; Maintained attendance, quality, and personal records in accordance with the Master Labor Agreement
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  • Blue Cross Blue Shield Of Michigan
    Trainer
    Blue Cross Blue Shield Of Michigan Nov 2001 - Apr 2006
    Developed and implemented Customer Service Training; Assisted in the development and implementation of Quality Assurance Program; Created training materials for new hire and existing employees; Worked one-on-one with employees not performing to standards. Worked closely with Quality Analysts to assess employees.
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Deb Shanley Education Details

Frequently Asked Questions about Deb Shanley

What company does Deb Shanley work for?

Deb Shanley works for Michigan Public Health Institute

What is Deb Shanley's role at the current company?

Deb Shanley's current role is Trainer at Michigan Public Health Institute.

What schools did Deb Shanley attend?

Deb Shanley attended State University Of New York At Oswego.

Who are Deb Shanley's colleagues?

Deb Shanley's colleagues are Bhupesh Roy, Smeralda Bushi, Pmp®, Kyle Glinka, Mph, Erin Smiley, Mph, Ches, Doug Mason, Kerie Hughes, M. Gretta Hoekstra, Mpa.

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