Debasish Saha Email and Phone Number
As a senior technical analyst specializing in IT service and consulting, I am dedicated to continuously improving my skills and knowledge. By doing so, I aim to enhance my ability to deliver high-quality work and provide exceptional service to clients. In addition to my work, I also enjoy pursuing my passions for painting and dancing, which help me to maintain a healthy work-life balance. With several years of experience, I am committed to contributing to the success of the organization and staying at the forefront of the industry.
Cognizant
View- Website:
- cognizant.com
- Employees:
- 278214
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Senior System EngineerCognizant Aug 2023 - PresentKolkata, West Bengal, India -
Information Technology Support AnalystTata Consultancy Services Aug 2019 - Aug 2023Kolkata, West Bengal, IndiaResults-driven Senior Technical Analyst with a solid track record in IT Service Desk operations. Proactively address and resolve client queries and issues, tailoring solutions to meet specific business requirements. Skilled in troubleshooting network, hardware, and software problems over the phone, ensuring prompt and effective problem resolution. Provide real-time support to stores and depots, promptly addressing queries and issues via mail and chat platforms. Proficiently utilize tools such as Active Directory, Microsoft Azure, and SailPoint IIQ to modify, create, and manage user accounts. Recognized for expertise in handling critical tasks, including password resets, account creation, and account access/modification -
Senior Technical Associate- L2 SupportWipro Bpo Feb 2013 - Jul 2019Kolkata, West Bengal, IndiaDynamic Technical Advisor with a proven track record at Wipro, delivering exceptional customer service and case management solutions. Expertise in handling escalations and resolving customer complaints in the complaint desk, consistently achieving high levels of customer satisfaction. Recognized for promotion to Senior Associate in the Case Management Department, where exceptional skills were utilized to efficiently manage complex cases and ensure prompt resolutions. Demonstrated strong analytical abilities as a Quality Analyst in the Engineer Cancellation team, diligently assessing cases, calls, and actions to ensure compliance with requirements and uphold quality standards.
Debasish Saha Education Details
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Second Class -
English Language And Literature, General -
Dum Dum KkhaEnglish/Language Arts Teacher Education -
Central Modern SchoolPass Out
Frequently Asked Questions about Debasish Saha
What company does Debasish Saha work for?
Debasish Saha works for Cognizant
What is Debasish Saha's role at the current company?
Debasish Saha's current role is Experienced Senior System Engineer at Cognizant | Ex- Wirpoite | Ex- TCSer | Service Desk Analyst Specialist.
What schools did Debasish Saha attend?
Debasish Saha attended Rabindra Bharati University, Kolkata, West Bengal State University, Kolkata, Dum Dum Kkha, Central Modern School.
Who are Debasish Saha's colleagues?
Debasish Saha's colleagues are Durga Sasanka, Gangadharappa H, Amarjit Dey, Julianna Nijmeh, Yan He, Komal Mishra, Mohan Paramasivam.
Not the Debasish Saha you were looking for?
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Debasish Saha
Proven Sales Strategist | Digital Communication Business Planner L Iot Product Specialization | Over 2 Decade Experience In Building Sales Market And Leadership Strategy.Mumbai -
Debasish Saha
It Infra & Cybersecurity Lead @ Shyam Metalics And Energy Ltd | It Operations, Cybersecurity, Network Security, It StrategyKolkata1simplexinfrastructures.com -
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Debasish Saha
Director Of Operations & Director Of Iqac At University Of Science And Technology, MeghalayaGuwahati2gmail.com, schoolmessenger.com -
1gmail.com
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