Debbie Hay Email and Phone Number
Debbie Hay work email
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Debbie Hay personal email
An enthusiastic, dedicated, loyal and hardworking team player with extensive customer service and sales experience which spans over 16 years. Strives for excellence in all aspects of life. Well respected by peers, past and present. Demonstrates a high level of self-motivation. Proven to meet aggressive deadlines while achieving exceptional levels of service and sales.
Right Fuel Card - Fuel Card Experts
View- Website:
- rightfuelcard.co.uk
- Employees:
- 80
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Mi And Data AnalystRight Fuel Card - Fuel Card ExpertsLeeds, Gb
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Mi & Data AnalystRight Fuel Card - Fuel Card Experts Nov 2022 - PresentLeeds, England, United Kingdom
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Customer Service Quality Assurance AdvisorTotal May 2012 - Oct 2022Leeds, United Kingdom•Maintaining individual training and assessment plans for each member of staff.•Liaising with the Customer Service Management team (SSM, SS-TLs) to ensure the need to change current/create new procedures due to altered/new processes, are identified and updated/written with the involvement of customer service staff.•Implementing departmental evaluation programs that analyses performance behaviors and metrics critical to the business.•Regular internal auditing of the sales support team’s capability in key tasks (order placement, query resolution, call taking).•Support with the departmental training matrix including directly delivering training (where appropriate) – signing off on induction, training presentations, toolbox talks and behavioural tours to ensure robust proof of competency. -
Customer Service Support SpecialistDisabled Living Oct 2009 - Apr 2012Manchester, United Kingdom•Handling large numbers of inbound customer service and enquiry calls.•Making outbound calls to prospective and lapsed customers to promote and up-sell banners, buttons and hyperlinks on the website.•Credit control, chasing payments and outstanding invoices utilising “Invoice Tracker”.•Responsible for petty cash and collating and processing expenses, receipts, and mileage.•Working on the helpline, providing comprehensive information relating to specific queries.•Handling complaints, investigating, and liaising with third parties through to completion.•Responsible for updating the website using various tools and hyperlinks.•Assisting with public speaking and delivery of information at seminars. -
Customer ServicesAbena Uk Oct 2006 - Sep 2009Coventry, United Kingdom•Handling large numbers of inbound and outbound customer service and enquiry calls, providing advice and assistance.•Stock taking every financial month.•Database updating. Making sure all new customers and contacts was added to our database.•Handling complaints, investigating and liaising with third parties through to completion.•Processing Labels for the parcels and pallets for when they leave the warehouse.•Preparation for Exhibitions for the team.•Stock control and forecasting directly to head office.•Helping with Catalogue mail-outs and sample orders.•Transport Planning.
Debbie Hay Skills
Debbie Hay Education Details
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Westhoughton High School
Frequently Asked Questions about Debbie Hay
What company does Debbie Hay work for?
Debbie Hay works for Right Fuel Card - Fuel Card Experts
What is Debbie Hay's role at the current company?
Debbie Hay's current role is MI and Data Analyst.
What is Debbie Hay's email address?
Debbie Hay's email address is de****@****l.co.uk
What schools did Debbie Hay attend?
Debbie Hay attended Westhoughton High School.
What are some of Debbie Hay's interests?
Debbie Hay has interest in Social Services, Children, Environment, Education, Human Rights, Health.
What skills is Debbie Hay known for?
Debbie Hay has skills like Customer Service, Email Marketing, Event Planning, Public Speaking, Invoicing, Account Management, Databases, Business Planning, Business Strategy, Change Management, Sales, Marketing.
Who are Debbie Hay's colleagues?
Debbie Hay's colleagues are Elle Harrison, Louis Loftus, Richie Cooper, Gul Fraiz, David Smart, Taylor Scire, Stephen Broomhead.
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Debbie Hay
Incorporating Previous Role Experience To Manage All Outgoing Customer Facing Documentation To High Level Of Accuracy.Kilmarnock1stewarttravel.co.uk
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