To maintain and manage a growing Customer Service department including developing new processes to ensure its smooth-running whilst providing a high level of customer service to a global distribution network.

Develop and maintain the marketing strategy for the company throughout EMEA territories including the orgranisation of successful trade-show exhibiting, writing of all press releases, case studies and marketing material for distribution to press, management and allocation of advertising and marketing budgets yearly.

Customer Service administration duties for commercial clients as well as end users.

Maintain and update individual and company insurance policies.