Toyota Forklift Dealership

Responsible for networking to find and qualify new clients. Qualified clients and addressed specific needs to determine financial capabilities under Senior Associate. I was training under a Senior Associate to determine financial needs, write insurance policies, annuities, etc.

Responsible for prospecting/cold calling for new business and growing existing customer relationships. Selling maintenance plans, service contracts, parts, attachments, tires, batteries, parts consignments, open new accounts, renting equipment, provide customer support and resolving any problems as needed, attend trade shows, sell sweepers/scrubbers, provide equipment sales leads, collections, keep customer informed of repair status, sell any extra repairs/maintenance services needed from maintenance reports and grow service and parts revenue in assigned territory.

Responsible for managing office personnel and instructed/trained them of duties, managed all the office duties including data entry, cost reports, dispatching field technicians, and maintaining supplies, provided customer service and dispatched field service technicians and/or equipment, maintained and entered the data for cost reports, payroll, time sheets and job injuries, handled the inventory of office supplies, etc, resolve customer service issues when needed.