Debbie Riley

Debbie Riley Email and Phone Number

Experience Focussed| Expertise in Project Management, Data-Driven Insights, and Vendor Management| Proven Track Record in Enhancing Process Efficiency and Client Satisfaction @ Alight Solutions
lincolnshire, illinois, united states
Debbie Riley's Location
Round Lake, Illinois, United States, United States
About Debbie Riley

As a results-driven professional, I bring extensive experience in project management, process improvement, and data analytics. I thrive in roles that require exceptional organizational and communication skills, where I can manage teams, optimize processes, and deliver impactful results. With a strong focus on customer experience and quality assurance, I have a proven track record of enhancing client satisfaction through strategic planning, vendor relationship management, data analysis, and budget optimization.My ability to collaborate cross-functionally, lead projects from conception to completion, and drive improvements in service delivery allows me to make meaningful contributions to long-term business success. Whether managing complex data sets, overseeing new client implementations, or streamlining operations, I am committed to providing solutions that improve efficiency, reduce costs, and achieve organizational goals.I am passionate about leveraging data to inform decision-making and am always looking for new ways to contribute to the success of the teams and organizations I support.

Debbie Riley's Current Company Details
Alight Solutions

Alight Solutions

View
Experience Focussed| Expertise in Project Management, Data-Driven Insights, and Vendor Management| Proven Track Record in Enhancing Process Efficiency and Client Satisfaction
lincolnshire, illinois, united states
Website:
alight.com
Employees:
8619
Debbie Riley Work Experience Details
  • Alight Solutions
    Director Data Analytics And Customer Satisfaction Survey Program
    Alight Solutions Jun 2017 - Present
    •Lead a team focused on providing actionable insights to the business in order to improve solutions and service delivery. Leveraged data from customer surveys as well as from tools and technology developed for/by the business.•Owned the organization’s Customer Satisfaction Survey program. Managed the relationship with our survey vendor and consulted with the business on best practices, strategy, and design.•Developed and managed plans to obtain, maintain, and report on complex sets of data.
  • Aon
    Customer Satisfaction Survey Program Leader
    Aon Mar 1998 - May 2017
    Lincolnshire, Il
    I was the Customer Satisfaction Survey Leader for all Aon Hewitt lines of business. Customer Satisfaction Surveys are a part of the Consumer Insight and Business Analytics team which is focused on leveraging the voice of the customer and our data as a differentiator to drive insight, action and results.
  • Aon
    Customer Service
    Aon Mar 1998 - May 2017

Frequently Asked Questions about Debbie Riley

What company does Debbie Riley work for?

Debbie Riley works for Alight Solutions

What is Debbie Riley's role at the current company?

Debbie Riley's current role is Experience Focussed| Expertise in Project Management, Data-Driven Insights, and Vendor Management| Proven Track Record in Enhancing Process Efficiency and Client Satisfaction.

Who are Debbie Riley's colleagues?

Debbie Riley's colleagues are Tiffany Watson, Brittany Rogers, Davi Toledo, Jennifer Cash, Rutvi Gajipara, Shivangi Agarwal, Deborah Huffman.

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