Debbie Smith Email and Phone Number
Debbie Smith work email
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Debbie Smith personal email
An experienced Digital Learning Enablement Leader with extensive experience in Machine Learning and AI personalized learning tools, I am committed to driving the transformation of corporate learning through the innovative use of technology.Demonstrated ability to lead and inspire large teams of Trainers to design and deliver effective training programs to global audiences, resulting in increased engagement and improved learning outcomes.My expertise in Machine Learning and AI has allowed me to develop and implement personalized learning solutions that have significantly impacted the way employees learn and grow within their organizations. Through my leadership, I have been able to drive the development and deployment of cutting-edge digital learning platforms that have enhanced the learning experience for employees and resulted in increased knowledge of critical processes. I am a strategic thinker and adept at collaborating with cross-functional teams to achieve business goals. My experience in project management, change management, and process improvement has enabled me to lead the development of successful learning strategies that have positively impacted the bottom line.As a leader, I am committed to developing and fostering a culture of continuous learning and development within organizations. I believe in the power of technology to transform the way people learn and work, and I am passionate about driving change and innovation in the corporate learning landscape.
Energyaustralia
View- Website:
- energyaustralia.com.au
- Employees:
- 1861
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Digital Learning Enablement LeaderEnergyaustralia Aug 2020 - PresentMelbourne, Victoria, AustraliaProven record of driving skills and cultural transformation through the development and delivery of digital learning solutions across the global Customer Service, Sales and Operations business.Plans and organise innovative best practice micro learning and management development programs supporting the company's strategic goals. Extensive experience leading a team of digital & instructional design specialists. -
Team Leader TrainingEnergyaustralia Sep 2010 - Jul 2020Melbourne, Victoria, AustraliaTraining Team Leader leading a team of Facilitators and Instructional Designers to deliver best practice learning to global contact centres. Demonstrated experience with the implementation of learning for new stand-up call centres in Melbourne and the Phillipines. -
Training ConsultantEnergyaustralia Nov 2006 - Aug 2010Melbourne, Victoria, Australia -
Lms Project Implementation Sme - Talent 2 Southrock At EnergyaustraliaEnergyaustralia Mar 2009 - Jun 2009 -
Business Diagnostics Consultant At EnergyaustraliaEnergyaustralia Jan 2006 - Nov 2006Provide support to the Retail Performance Team in identifying and providing quick fix resolutions toissues that had severe financial and operational impact to the Business Operational areas.Resolution of issues involved the regular engagement of Key Stakeholders and co-ordinatingForums/Ad hoc meetings to discuss the resolution and workarounds of high impact issues. I conducted ‘road shows” to various departments which was designed to communicate and engageOperational departments that did not currently utilise the Business Diagnostics team.This role required strong interpersonal and organisational skills. A demonstrated ability to identifyand source data, resources and contacts was required to support effective and timely decisionmaking. -
Senior Business ConsultantEnergyaustralia Jan 2004 - Nov 2006 -
Team ManagerColes Myer Group Feb 1995 - Jun 2003Team Leader of busy 24 x 7 IT Call Center consisting of approximately 60 + staff providingcustomer service support to operational ares of the Coles Myer group.. I provided efficient andeffective management including delivery of high level cost effective customer service, recruitment,induction, rostering, and training and development programs.Monitoring of staff using Q master and Genesis to ensure all calls were logged using “ServiceCenter” logging tool and calls were handled according to set average handle/work time. I alsoprovided 24 hour pager support to the IT Call Center Consultants and Management for DisasterRecovery Plan
Debbie Smith Skills
Debbie Smith Education Details
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Australian Institute Of ManagementBusiness -
NmitTraining And Assessment -
Kangan InstituteCertificate Iv In Retail Management -
Kangan InstituteCertificate Iv In Customer Contact -
Australian Institute Of ManagementCertificate Iv In Training And Assessment
Frequently Asked Questions about Debbie Smith
What company does Debbie Smith work for?
Debbie Smith works for Energyaustralia
What is Debbie Smith's role at the current company?
Debbie Smith's current role is Digital Learning Enablement Leader.
What is Debbie Smith's email address?
Debbie Smith's email address is ds****@****.com.au
What schools did Debbie Smith attend?
Debbie Smith attended Australian Institute Of Management, Nmit, Kangan Institute, Kangan Institute, Australian Institute Of Management.
What skills is Debbie Smith known for?
Debbie Smith has skills like Talent Management, Performance Management, Coaching, Performance Measurement, Staff Development, Continuous Improvement, Lms Test.lab, Stakeholder Management, Stakeholder Engagement, Customer Service, Team Leadership, Team Management.
Who are Debbie Smith's colleagues?
Debbie Smith's colleagues are Tyf Wallace, Roshani Nadeera, Courtney Thomas, Gail Cameron, Hardik Purabia, Rye Rinaldo, Anna Mealings.
Not the Debbie Smith you were looking for?
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2au.pwc.com, stmargarets.qld.edu.au
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Debbie Smith
Employer Director Of First Super. Director Of Mga. Past President Master Grocers Australia 2018-2023. Company Director And Independent Retailer With 30 Years Experience.Rangeville, Qld -
2deskpad.com.au, squiz.net
1 +61 2 9XXXXXXXX
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Debbie Smith
Senior Marketing Manager At Telstra – Helping Technology Connect Everything To Everyone | Marketing Strategy | Brand & Identity | Digital Marketing | Product Marketing | Market Research | Data AnalysisGreater Melbourne Area
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