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@energyaustralia.com.au
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Debbie Smith is listed as Digital Learning Enablement Leader at EnergyAustralia, a with 1861 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at energyaustralia.com.au and a matched LinkedIn profile for Debbie Smith.
Debbie Smith previously worked as Team Leader Training at Energyaustralia and Training Consultant at Energyaustralia. Debbie Smith holds Diploma Of Business Leadership And Management, Business from Australian Institute Of Management.
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An experienced Digital Learning Enablement Leader with extensive experience in Machine Learning and AI personalized learning tools, I am committed to driving the transformation of corporate learning through the innovative use of technology.Demonstrated ability to lead and inspire large teams of Trainers to design and deliver effective training programs to global audiences, resulting in increased engagement and improved learning outcomes.My expertise in Machine Learning and AI has allowed me to develop and implement personalized learning solutions that have significantly impacted the way employees learn and grow within their organizations. Through my leadership, I have been able to drive the development and deployment of cutting-edge digital learning platforms that have enhanced the learning experience for employees and resulted in increased knowledge of critical processes. I am a strategic thinker and adept at collaborating with cross-functional teams to achieve business goals. My experience in project management, change management, and process improvement has enabled me to lead the development of successful learning strategies that have positively impacted the bottom line.As a leader, I am committed to developing and fostering a culture of continuous learning and development within organizations. I believe in the power of technology to transform the way people learn and work, and I am passionate about driving change and innovation in the corporate learning landscape.
Listed skills include Talent Management, Performance Management, Coaching, Performance Measurement, and 21 others.
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Melbourne, Victoria, Australia
Proven record of driving skills and cultural transformation through the development and delivery of digital learning solutions across the global Customer Service, Sales and Operations business.Plans and organise innovative best practice micro learning and management development programs supporting the company's strategic goals. Extensive experience leading a team of digital & instructional design specialists.
Melbourne, Victoria, Australia
Training Team Leader leading a team of Facilitators and Instructional Designers to deliver best practice learning to global contact centres. Demonstrated experience with the implementation of learning for new stand-up call centres in Melbourne and the Phillipines.
Provide support to the Retail Performance Team in identifying and providing quick fix resolutions toissues that had severe financial and operational impact to the Business Operational areas.Resolution of issues involved the regular engagement of Key Stakeholders and co-ordinatingForums/Ad hoc meetings to discuss the resolution and workarounds of high impact issues. I conducted ‘road shows” to various departments which was designed to communicate and engageOperational departments that did not currently utilise the Business Diagnostics team.This role required strong interpersonal and organisational skills. A demonstrated ability to identifyand source data, resources and contacts was required to support effective and timely decisionmaking.
Team Leader of busy 24 x 7 IT Call Center consisting of approximately 60 + staff providingcustomer service support to operational ares of the Coles Myer group.. I provided efficient andeffective management including delivery of high level cost effective customer service, recruitment,induction, rostering, and training and development programs.Monitoring of staff using Q master and Genesis to ensure all calls were logged using “ServiceCenter” logging tool and calls were handled according to set average handle/work time. I alsoprovided 24 hour pager support to the IT Call Center Consultants and Management for DisasterRecovery Plan
Other employees you can reach at energyaustralia.com.au. View company contacts for 1861 employees →
Ebbey Bentley
Colleague at EnergyaustraliaGrandchester, Queensland, Australia
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Ivan Currie
Colleague at EnergyaustraliaWollongong Area, Australia
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Jared Young
Colleague at EnergyaustraliaWallerawang, New South Wales, Australia
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Riley Graham
Colleague at EnergyaustraliaTraralgon, Victoria, Australia
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Isabel Smit
Colleague at EnergyaustraliaMelbourne, Victoria, Australia
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Stephanie Hill
Colleague at EnergyaustraliaGreater Melbourne Area, Australia
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Angelique Amor
Colleague at EnergyaustraliaMelbourne, Victoria, Australia
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Jim Salter-Duke
Colleague at EnergyaustraliaMelbourne, Victoria, Australia
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Amandeep Kaur
Colleague at EnergyaustraliaAustralia
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Shaun Walters
Colleague at EnergyaustraliaAustralia
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Quick answers generated from the profile data available on this page.
Debbie Smith works for EnergyAustralia.
Debbie Smith is listed as Digital Learning Enablement Leader at EnergyAustralia.
AeroLeads has found 1 work email signal at @energyaustralia.com.au for Debbie Smith at EnergyAustralia.
Debbie Smith is based in Melbourne, Victoria, Australia while working with EnergyAustralia.
Debbie Smith has worked for Energyaustralia and Coles Myer Group.
Debbie Smith's colleagues at EnergyAustralia include Ebbey Bentley, Ivan Currie, Jared Young, Riley Graham, and Isabel Smit.
You can use AeroLeads to view verified contact signals for Debbie Smith at EnergyAustralia, including work email, phone, and LinkedIn data when available.
Debbie Smith holds Diploma Of Business Leadership And Management, Business from Australian Institute Of Management.
Debbie Smith is listed with skills including Talent Management, Performance Management, Coaching, Performance Measurement, Staff Development, Continuous Improvement, Lms Test.Lab, and Stakeholder Management.
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