To manage the hospital administration support services in accordance with the standards required to achieve the hospital’s objectives.To provide leadership for all patient administration areas ensuring the provision of high quality and efficient services at all times. To maximise the financial performance whilst maintaining high standards of service delivery in accordance with legal and professional standards.To participate as an active member of the hospital management team, including membership of all relevant hospital committees. To contribute to the strategic, operational and business development of the hospital. To work collaboratively with the Senior Management Team and Heads of Departments to support efficient utilisation and allocation of consulting rooms, ward and theatre capacity.

To provide leadership for the NHS business end to end process.To maximise the financial performance of the business end to end process whilst maintaining high standards of service delivery in accordance with legal and professional standards.Lead the reconfiguration of services and process in response to business development opportunities. To provide leadership to administrative staff within the reservations, wards, medical records and theatre team to enable the provision of quality and efficient administration services. To ensure all staff are compliant with appraisals and mandatory training.To act as a link between patient services department and other clinical departments and stakeholders.

To provide a confidential and professional administrative service to the Executive Director and assist the Executive Director and Senior Management Team in the smooth and efficient running of the Hospital.Ensure a good working relationship with all departments in the hospital and with key stakeholders.Co-ordination of electronic diary and management of meeting documentation relative to the Executive Director, Hospital Leadership Team and Medical Advisory Committee including timely issue of agenda and associated documentation, attending meetings to produce minutes and circulate as appropriate to the meeting. Raising timely action points, well presented data reports, and other documentation as required. Maintaining Consultant practising privilege documentation and leading an effective and comprehensive process in the recruitment of new consultants applying for practicing privileges.

Reporting to the Executive Director, acting as the hospital contact for all human resources activities including recruitment.Leading and maintaining a professional, efficient and effective process to ensure that accurate and compliant records were maintained in relation to staff working within The London Independent Hospital. Co-ordinate training for all clinical and non-clinical staff members, this includes: arranging dates, venues, course materials and hiring any necessary equipment. Recording attendance of mandatory training and managing a training database to ensure all staff remained compliant within Care Quality Commission (CQC) requirements.

To provide effective and efficient support to the Pre-admission department by performing the non – clinical elements of coordinating the clinic.Ensuring that patients had a smooth and reassuring experience when attending the clinic prior to their elective surgery.