Debbie Chang Email and Phone Number
Debbie Chang work email
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Debbie Chang personal email
Experienced Engineer with a demonstrated history of working with continuous improvement projects, in the industry and business worlds, focused on customer experience. Skilled in Quality Control, Chemistry, Process Engineering, Chemical Engineering, Lean Manufacturing, Routines Management and Microsoft Office. Strong engineering professional with a Chemical Engineering degree from State University of Campinas.Engenheira com forte experiência em projetos de melhoria de processo, na indústria e no mundo corporativo, com foco na Experiência do Cliente. Qualificada em Controle de Qualidade, Química, Engenharia de Processos, Engenharia Química, Metodologias Lean, Gerenciamento de Rotinas e no Microsoft Office. Certificada Green Belt na metodologia Six Sigma e graduada em Engenharia Química pela Universidade Estadual de Campinas.
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Merchant Project ManagerUber Dec 2023 - PresentResponsible for the merchants’ core support experience of Grocery & Retail line of business. -
Pride@Uber Br Erg | Co-Lead 🏳️🌈Uber Jul 2023 - PresentSão Paulo, Brasil
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Associate Program ManagerUber Nov 2021 - Nov 2023Policy Framework Program solution lead since Nov 2021:- 2021/2022: Delivery Merchants’ Accounts- 2022/2023: Spenders Central Program- 2023: Rides MarketplaceResponsible for developing and implementing a new framework for support policies’ management for all the line of businesses at Uber in the LatAm region.
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#Iamremarkable FacilitatorHttp://G.Co/Iamremarkable May 2022 - Present#IamRemarkable is an initiative empowering women and underrepresented groups to speak openly about their accomplishments in the workplace and beyond, thereby breaking modesty norms and glass ceilings. As a facilitator, my role involves hosting workshops and being an ambassador for #IamRemarkable within my personal and professional networks. To learn more and join the initiative visit: g.co/IamRemarkable
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Lead Project Management Specialist - Processes And ToolsGe Healthcare May 2021 - Nov 2021São Paulo, São Paulo, Brasil- Responsible for supporting project programs and operations, including standardization, quality management, document management, method creation and maintenance, process improvement, and tools for the project management function- Responsible for defining, implementing and managing Lean processes related to project management and supporting tools- Lean Squad Program Mentor and Sponsor- Management of multiples problem solving reports simultaneously- Value stream mapping leader -
Continuous Improvement LeaderGe Healthcare Mar 2019 - May 2021São Paulo, São Paulo, Brazil- Continuous root cause analysis of concessions and additional sales costs; and implementation of mitigation projects, saving around USD1,8M a year- Captured customers satisfaction opportunities, generated and led new projects such as service readiness improvement; and delivery delays notifications for clients - Creation and implementation of process to correctly handle defected equipment and parts for Latam countries reducing duplicated costs- Led discussions to define and implement checklists for equipment installations at customer site, avoiding delayed and unsuccessful installations- Reviewed customer service procedures such as equipment installation and uninstallation and reverse logistics- Analysis of more than 5k commercial items setup, where 10% presented issues and were fixed, guaranteeing a fluid customer delivery- Ambassador of Lean tools training program - Continuous Improvement Training
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EngineerDuratex Aug 2018 - Feb 2019Jundiaí, São Paulo, Brazil- Oversight of the main plant KPI’s (costs, quality, productivity, etc.)- Routine management leader in different units of the company, responsible for mapping and optimizing processes- Defects reduction projects utilizing PDCA cycle methodology achieving 6% of improvement in global quality and R$754k of savings in six months -
Junior EngineerDuratex Mar 2016 - Aug 2018Jundiaí- Oversight of quality, productivity and cost related initiatives- TPM and 5S auditing- Member of Kaizen group (KPO)- Leadership in Six Sigma’s projects saving R$215k for the company by improving a product’s quality in 20% in six months
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Engineering InternDuratex Aug 2015 - Feb 2016Jundiaí - São Paulo - Brazil- improvement projects in foundry process- Six Sigma methodology practices
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InternDupont Oct 2014 - Jun 2015Paulínia, São Paulo, Brazil -
Quality EngineerMaleny Dairies Dec 2013 - Jan 2014Maleny, Australia
Debbie Chang Skills
Debbie Chang Education Details
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Chemical Engineering -
Data Scien -
Chemical Engineering -
Colégio EtapaHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Debbie Chang
What company does Debbie Chang work for?
Debbie Chang works for Uber
What is Debbie Chang's role at the current company?
Debbie Chang's current role is CX Merchant Project Manager @ Uber | Pride@Uber BR ERG Co-Lead 🏳️🌈 | #IAmRemarkable Facilitator.
What is Debbie Chang's email address?
Debbie Chang's email address is de****@****.com.br
What schools did Debbie Chang attend?
Debbie Chang attended Universidade Estadual De Campinas, Digital House Brasil, The University Of Queensland, Colégio Etapa.
What are some of Debbie Chang's interests?
Debbie Chang has interest in Social Services, Laboratory, Children, Quality Control, Environment, Education, Cosmetics, New Technologies, Photography, Poverty Alleviation.
What skills is Debbie Chang known for?
Debbie Chang has skills like Laboratory, Microsoft Powerpoint, Process Engineering, Microsoft Office, English, Quality Control, Protein Chemistry, Project Engineering, Powerpoint, Microsoft Word, Engineering, Team Leadership.
Who are Debbie Chang's colleagues?
Debbie Chang's colleagues are Luis Fernando De Oliveira, Marc-Anthony Escobar, Jungbin Park, Majid Alosaimi, Jesus Garcia, Mohammad Albaradan, Mark Ma.
Not the Debbie Chang you were looking for?
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Debbie Chang
San Mateo, Ca2gmail.com, ixl.com6 +161723XXXXX
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3nemours.org, nemours.org, blueshieldcafoundation.org -
Debbie Chang
Dallas-Fort Worth Metroplex3hotmail.com, gmail.com, loisschneiderrealtor.com7 +173265XXXXX
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