Versatile Training and Performance Improvement specialist with more than seven years’ experience and a proven record of exceptional service delivery and employee engagement. Recognized as an effective leader and team player. Fluent in performance improvement, training and development, change management, knowledge transfer, workforce planning, and relationship-building. Possess an active Secret clearance. • Performance Improvement Consultant • Operations and Training Liaison • Superb Written and Oral Communication• Training Evaluation, Analysis, Coordination, Human Capital Planning and Intervention Selection • Advanced user of Microsoft Office Suite Professional (Word, Excel, Access, PowerPoint, Publisher and Outlook);• Business-Critical Metrics Assessment and Evaluation (Kirkpatrick and ROI Institute methodology/standards) • Excellent Organization & Planning• Problem-Solving/Judgment & Decision-making• Staff/Management Training and Development• Employee Engagement (Talent Management) • ADDIE Model• Superb written and oral communication • Human Capital (strategy, workforce planning, recruiting, onboarding, support, development, and succession planning) • Position Competency Development• Business-Critical Metrics Assessment and Evaluation (Kirkpatrick and ROI Institute methodology/standards) • Excellent Organization & Planning• Problem-Solving/Judgment & Decision-making• Staff/Management Training and Development
Listed skills include Training, Performance Management, Leadership, Leadership Development, and 40 others.