Systems Specialist Working On A Billing And Call Center Application For Utility Companies.
CurrentMigrations and Bill Messages Team – Southern Company (2010 to date) – Team Lead, Primary Migration On-shore Support Analyst and Bill Print Messages Peer Reviewer (Mainframe-based environment)This client-facing role includes daily interactions with employees of Southern Company’s Georgia Power Office in Atlanta, GA via remote access from Tampa/St. Pete in the Accenture Office or selected telecommuting days.Cross-Client Tech Shared Services- DA/IO Team – (1996 to date) Currently serve in a SME capacity for these groups for critical failures and complex changes. Previous Roles included Data Team Supervisor and Team Lead capacities for the I/O Module Team, Data Administration Team, Promotions Team, and Codes Table Synch-up project (Unix/Korn Shell environment and FCP Design Case Tool) Migrations and SysAdmin Team – WE Energies (2014 to date) – Migrations Support and On-shore Production Release technician (Unix/C Shell based environment)This client-facing part-time role includes interactions with employees of WE Energies in Milwaukee, Wisconsin via remote access from Tampa/St. Pete in the Accenture Office or selected telecommute days.
