Debbie Kim Email & Phone Number

San Francisco Bay Area

*Maintain 100% safety by following standard policy, protocol, and procedures *Openly communicated professionally and provided updates on missions with the leads and coordinators through Slack *Accurately collected detailed notes for data collection and analysis with 0 errors to date

San Francisco Bay Area

• Assessed the technical aptitude of each applicant against job requirements.
• Worked with account managers to find best-fit candidates for openings.
• Conducted recruiter interviews and evaluated candidate responses.
• Followed up with candidates on a timely basis to maintain open communication.
• Reviewed all applications for technical positions and stack ranked candidates based on skills needed for position requirements.
• Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.

• Assisted over 1,000+ clients with applications, status of loan and questions regarding the process
• Increased brand awareness through a consultative approach by educating clients on available products and services
• Quoted rates and offers while utilizing innovative selling approach on all calls
• Blending call environment with an average of 150+ outbound attempts
• Overcame objections to increase issuance while utilizing the apply by phone program#1 Inbound sales team for Q3 2018

• Accurately managed and analyzed borrower’s accounts with 100% compliance
• Communicated professionally with clients and peers to resolve potential payment issues that avoided future transaction errors
• Mentored 10+ new hires to communicate effectively with clients in a high call volume environment that lead to an increase of 10% customer satisfaction (85% to 95%)
• Assisted clients with payoff calculations, resolving payment issues and scheduling

5655 21st Geary

• Assist with daily operation and balancing of ATMs
• Handle over $100,000 of daily financial transactions
• Consult with customers on bank products and services
• Manage customer inquiries and complaints
• Identify and refer sales opportunities
• Resolve and troubleshoot customer account issues

801 Beach Street

• Managed daily inventory procedures under the supervision of the general manager
• Performed monthly data entry for large-volume incoming inventory
• Created and updated excel spreadsheets and pivot tables for monthly inventory report
• Worked with the General Manager to improve operations, sales and profitability
• Provided and exceptional in store experience for customers

4th & Market San Francisco

• Delivered superior customer service making hand-crafted, quality beverages at a high-volume location
• Contributed to a positive team environment while maintaining a clean and organized workspace
• Ensured that any complaints and feedback were handled in a positive manner in order to keep customers happy

1700A Post St, San Francisco, CA 94115

• Anticipated guests needs while using suggestive selling techniques
• Assisted restaurant manager in training new servers by setting clear expectations
• Worked varying schedules to reflect the business needs

Bs, Hospitality And Tourism Management, Graduate

Bachelor'S Degree, Hospitality And Tourism Management