Debbie Hole Email & Phone Number

Toronto, ON, CA

Georgetown, Ontario, Canada

ACCOUNTING- enter Accounts Receivable and Accounts Payable into SAGE and issue payments- ensure Customer Invoices are correct in ServiceBox and issue to customer. Enter customer payments when received.- reconcile Government remittances and submit- enter pricing of materials into ServiceBox- Inventory control of Generators and Transfer Switches- reconcile.

Georgetown, Ontario, Canada

- assist customers, schedule service calls and when completed invoice customers- create customer statements, mail and if necessary follow up with phone calls- liaise with Service Technician and hold weekly meeting discussing various issues- follow up with customers regarding payments- deal with and resolver Service Titan issues- enter accounts payable and.

55 Sinclair Ave, Unit #4, Georgetown, Ontario, L7G 6A4

• Answer phone calls in a timely fashion and direct to appropriate person.
• Schedule installation and service calls for customers.
• Schedule technicians daily
• Create statements, sales receipts, invoices and forward to customers for payment.
• Reconcile the accounts receivables and make appropriate phone calls for payment.
• Process Accounts Payables from the entering stage to the reconciling statements stage.

Mississauga, ON

• Assisted Employers in completing applications. Reviewed applications for accuracy. Sent information to the correct Countries and Service Canada to request workers via fax or email. Processed payments for the.
• Provided support to Employers, various Liaison Offices, Service Canada and office staff.
• Ensured reports were sent on regular timely basis to Service Canada, various Countries and Liaison Offices, Ministry of Health and internally.
• Reconciled the accounts receivables and made appropriate phone calls for payment to ensure worker requests were sent in a timely fashion.
• Ensured appropriate housing was available for the workers when they arrived. Followed-up with various Ministry of Health Departments regarding inspections and other concerns regarding the housing.
• Input the arrival and transfers of workers into the Harvest System.

Georgetown, ON

• Inputted orders, answered product inquires by customers and escalated calls to the appropriate departments

Vaughan, ON

• Inputted orders, dispatched orders to customers, answered telephoned calls, greeted customers, filed and helped accounting department when needed with invoicing.

• Assisted in the development and implementation of a Company wide compensation platform to ensure consistency in salaries across the levels and in line with the market.
• Reviewed benefit program on an annual basis and suggested various improvements to align with the current employee needs and to increase attraction and retention.
• Supported the timely hiring of employees by creating and posting positions, interviewing and coordinating the offer process.
• As a member of the joint health and safety committee, helped create and implement a new health and safety program which brought the Company up to health and safety standards.
• Decreased employee absenteeism and increased employee morale by creating and implementing a Health and Wellness program which increased employee awareness in various areas such as heart health, nutrition, stress.
• Improved tracking and visibility of employee training by implementing a training database and ensuring managers could use database for review discussions and to ensure quality standards.

• Created an Employee Policy and Guidelines Handbook by benchmarking against like industries. The consistency in practices across the organization resulted in a more unified approach and created a more united workforce.
• Ensured a smooth transition for new employees by creating an Employee Orientation to be presented to a candidate on the first day of work.
• Sourced a payroll company to introduce EFT payroll. This process helped to create a faster more accurate payroll system.
• Ensured that the Company was compliant with the Ontario Securities Commission and avoided late fines by implementing the SEDI electronic filing system.
• Ensured that all payments to the Scientific Advisory Board and Board of Directors were processed on a timely basis. This was accomplished by a database that was created with the different payments, dates, dates cheques.
• Created a database of confidentiality agreements which allowed for quick confirmation of a signed agreement prior to allowing vendors access to highly sensitive Research and Development work.

• HR Administration; Legal; Assistant to the Vice President of Finance; Assistant to the Medical Director; Accounts Payable; Purchasing
• Ensured Accounts Payable were verified and completed in a timely fashion, creating purchase orders and reconciled with shipping and receiving

Human Resources Management/Personnel Administration, General

Human Resources

Working towards CHRP designation. All required courses have been completed Sheridan College – Brampton, ON