Deborah Jernigan Email & Phone Number

Port St Lucie, FL

Sale, modify and review Amtrak train reservations. Responded to all inbound and outbound customer inquiries. Worked to resolve issues on the first call. Worked with confidential customer information and treated it sensitively.

FTL FL

Support 3rd Party Local Dealers and National doors. Providing high-end escalation support, difficult situation resolution within SLA. Handle dealer contracts (new and renewals) thru Contract Pal. Tracking all credits, charge backs, escalations, etc. Handled new door openings after receiving real estate approval thru grand opening and adding information in.

Florida

Various data entry positions, both short and long term.Data entry duties, answering phones and clerical duties.Extensive computer use and customer service.

Sanford, FL

Assist customers; employ customer service and communication skills. Responsible for cash drawer balance, receipts, check cashing, and stock.Extensive use of cash register and calculator to ensure proper cash exchange.

Norfolk, VA

As Purchasing Agent; purchased Machinery parts and Office Equipment. Was also responsible for Personnel Records for over 100 employees, Insurance Records, Daily and Monthly Production Reports, and various clerical duties.As Shipping Supervisor, responsible for ordering trucks for truck load and LTL shipments, receiving raw material, tracking finished.