Debbie Tilley Email & Phone Number

Odessa/Midland, Texas Area

Del Rio, Texas

Del Rio, Tx

Responsible for pre-campaign planning & lead source development for every U.S. market, overseeing lead distribution AT&T wide to 6,000 sales representativesDevelop special & confidential projects with the Senior Manager of Sales Operations impacting sales revenue reflecting in an increase of 121% year over yearManage the sales lead call center & database resulting in a roll out of best practice of 48 hour turn around time for lead distributionManaged process flow of account possession & lead distributionDevelop & provide senior management with daily sales status & trending reports Developed & roll out training curriculum for new sales support representatives on developing campaigns & generate new business prospects

2005-2007Assembled & created online business campaignsMonitoring & updating client accountsSelected by Senior Manager to mentor new employees on converting clientsDeveloped & implemented several motivation programs for new business generation & up selling existing clients

Register all upcoming Formal events and Weddings, secure deposit. Assist with selection and educate customers on Formal wear attire. Consult with brides and assist with proper FormalWear for event. Deposit daily bank transactions. Keep accurate records of event and confirm efficient and scheduled delivery for important day. 24 HOUR FITNESS

Contracted out to various companies, i.e...Sony, Verizon, Cannon, to demonstrate and inform customers of product at various retail business's such as Fry's Electronics and Best Buy. Train employess at stores on product. Manage inventory. After Hours Formal Wear

working in an independent environment selling club services and memberships to customers and large-scale business clients. Enrolling and following up with new members to ensure promised services are received. Continual contact with the public, prospective members, Senior Sales Counselors, Assistant General Manager and other sales team members. A lot of interaction and communication with people.

and local and long distance high speed Internet access companies. Responsible for managing major accounts. Acquired new corporate and consumer clients through cold calling, networking & referrals. Consistently generated and achieved sales revenue quota. Maintained a high volume of major accounts

Responsible for performing all sales and marketing tasks to standard, in the company's highest tempo department. Able to respond to customer inquires with tailored solutions within 24 hours. Responsible to maintain existing accounts, as well as opening new accounts and negotiating cost price. Consistently coordinated with logistics to ensure proper delivery pricing. Continually met revenue targets in up sale and cross sell. Maintained an excellent rapport with various vendors to ensure all demands were properly sourced. Awarded top Sales performer 6 months in a row.

in a fast paced call center. Charged to provide call information, or trouble shoot, diagnose problems and then offer timely solutions per call. Responded to extensive customer assistance and service calls each shift, to include emergency calls. Provided support for all manual (disabled) customers. Fielded all contracted calls with pacific Bell for all new wireless services i.e. Airtouch, GTE, A.t.&t. etc.

Supervised all personnel staff and delegated daily operations of the business. Implemented new procedures for the handling of itineraries and limousine reservations. Received formal commendation for coordinating the Cinco De Mayo celebration with the city of San Jose, and the Halloween Ball at The Fairmont Hotel. Served as Event Coordinator for numerous weddings and promotions throughout the Bay Area

Education record

Public Relations / Communications

Education record