Debbie Rice work email
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Debbie Rice personal email
I am a dedicated General Manager, currently in the hospitality industry with more than 20 years of sales and management experience and a commitment to excellent customer service and guest management. I bring with me a reputation for being highly analytical, with proven abilities in improving the bottom-line while excelling in hotel standards. I don't accept the status quo but look for ways to make sure to deliver the exceptional and teach others how to be exceptional.I developed proven relationship building skills, which has resulted in consistent sales increase in a highly competitive market. This ability resulted in Jefferson Street Inn being noted for the currently achieving highest ADR and REVPAR of any Central Wisconsin hotel, including branded hotels according to Smith Travel Research. This record is exceptional in a good economy but faced with the worst economy in 80 years, to achieve success in tourism and travel-based business is remarkable.I have been characterized as an outstanding team leader, capable of tackling challenges and obstacles while developing a very loyal staff.I possess strong knowledge basis of overall hotel and hospitality industry operations, including front & back of the house operations management, staff development, and business plan development. I understand sales too because not only do I continually strive to build sales at the Jefferson Street Inn, my early career before I moved into operations management was building the sales for a property that competed with a multiple properties in the same area.Specialties: Revenue Growth | Profit & Loss Management | Forecasting Staff Development | Marketing Strategies | BudgetingSuggestive Selling | Growth & Revenue EnhancementsGuest Relations | Sales & Marketing | New Business DevelopmentNegotiating | Hotel Administration | Quality Standards Direction | Cross Training
Jefferson Street Inn
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General ManagerJefferson Street Inn Nov 2005 - PresentI direct operations for 100-room boutique hotel with meeting and conference space in a multi-use building with office space tenants, residential and retail components.* Brought on board to implement standard operating procedures in a new property that had opened six months previously. The challenge was to implement start-up procedures and training a property that was already operating. I evaluated building functions and operations, created standards & procedures. To create a cohesive staff and teach them to be responsive to customers, I designed staff training procedures for each area of hotel operations and troubleshot multiple building and guest relations issues.* Served in a key role of major hotel expansion in 2006, planning and designing a new 38-room addition with expanded banquet space in a strategically designed building with new kitchen elements, back of house serving space and preparation space. I worked cohesively with architects and contractors to create operationally efficient features that aesthetically have the "Wow" factor.* Managed hotel operations during construction phase with fully operational hotel while major renovations were happening with redesign and structural changes.* Property achieved Travel Green Wisconsin affiliation by exemplifying Green standards for operations. Simultaneously, I manage the City Grill Bistro, assuring hotel patrons and outside visitors of exceptional cuisine and service.Champion the property in multiple marketing initiatives, developing innovative tie-ins with community events to draw people into the community and give them a destination to visit.
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General ManagerMidway Hotel Feb 1998 - Apr 2005As General Manager of the Midway, I directed hotel operations for 97-room hotel, with strong corporate and social leisure clientele base. Success grew as I cultivated a professional, warm atmosphere for clientele.* Increased revenue through ADR and occupancy with a current annual increase of 8% in a very competitive market.* Successful at increasing and exceeding GOP expectations on an annual basis, in 2004, increased GOP by 6.5% over budget.* Improved quality control and reduced hotel costs through improved training for front desk employees emphasizing customer service and cross-trained front desk employees into other hotel areas resulting in familiarity of overall hotel operations.* Managed staff of 134 full and part-time employees, including housekeeping, front desk, maintenance, sales, restaurant, banquet, kitchen, and lounge staff.* Set up and implemented Imagine hotel computer system at Midway to expedite hotel bookings and management, with a backup manual system in case of system failure.* Served as member of design team for sales and marketing software application for Hummert Management Group used at multiple hotel locations.
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Corporate Director Of Sales | Director Of SalesMidway Hotel 1988 - 1998As Corporate Director of Sales, set up and implemented sales and marketing plans for multiple locations, including regional media placement plan.* Conducted final interviews for Sales candidates and trained new Director of Sales.* Developed multiple hotel programs and promotions implemented company-wide.
Debbie Rice Skills
Debbie Rice Education Details
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Northcentral Technical College
Frequently Asked Questions about Debbie Rice
What company does Debbie Rice work for?
Debbie Rice works for Jefferson Street Inn
What is Debbie Rice's role at the current company?
Debbie Rice's current role is Visionary, results-driven Operations and Sales Focused.
What is Debbie Rice's email address?
Debbie Rice's email address is su****@****inn.com
What schools did Debbie Rice attend?
Debbie Rice attended Northcentral Technical College.
What skills is Debbie Rice known for?
Debbie Rice has skills like Budgets, Marketing Strategy, New Business Development, Customer Service, Income Statement, Sales, Project Planning, Hotels, P&l, Management, Selling Skills, Leadership.
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Debbie Rice
Experienced Relationship Manager That Enjoys Helping Businesses Succeed!Lake Stevens, Wa1ffnwb.com -
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Debbie Rice
Excellent Communicator With An Uncanny Ability To Build Genuine Relationships With All Types Of People, And An Instinctual Knack For Creative Problem Solving.New Haven, Ct
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