Debbie Maseko Email & Phone Number

Bangkok City, Thailand

Phuket, Thailand

Dubai, United Arab Emirates

Bangkok

Managing all aspects of Inventory for both AVC Club and Developer to maximize and yield the highest level of satisfaction for all stakeholders.

Phuket, Thailand

Working with the Reservations, Revenue and E-commerce teams to ensure that guest expectations are exceeded and at the same time, maximize top-line revenue. Analyzing and communicating the market trends to formulate the strategic direction in which the hotels should take to yield positive results as well as preparing accurate forecasts. Additionally.

Thailand

Rotational training in all departments to gain a well-rounded knowledge of all the functional departments within the hotel to assume the role of Assistant Manager/Department Head at the end of the 18-month program. Took part in daily operations to identify areas of improvement and implemented initiatives toensure the effective running of the department.

Windhoek

• I was responsible for the following;
• Carrying out hotel tours with prospective clients,
• Manage discussions on events and group reservations.
• Drawing up offers, contracts and general correspondence with guests
• Smooth co-ordination of room bookings by intensive communication with group reservations and individual reservations
• Providing support for events

Sandton

• Responsible for preparing and analysing daily Pick-up reports, STR reports and other miscellaneous reports
• Accessing market performance
• Updating and Managing various extranets OTA’s such Expedia, Booking.com, Gullivers and hotel website
• Group Pricing and evaluation
• Conducting GRC calls with respective GC&E managers
• Preparing and analysing weekly and monthly forecasts.

Port Alfred

- Observing,analyzing and improving the overall quality of the hotel. - Ensuring that guests are satisfied by ensuring that all departments are operating efficiently by adhering to the SOP's put in place.- Committed in ensuring that the students are training and development of students is effectively carried out.

Port Alfred

- Planning, scheduling and coordinating group meetings.- Taking down minutes in meetings- Liaising with external stakeholders and conveying the information to the rest of the team.

South Africa

Port Alfred

As a 2nd year student, I worked with and supervised the 1st year students in the various operational departments of the hotel; Housekeeping, Food and Beverage, Front office and Kitchen.

Port Alfred

- Familiarise myself with manuals for each functional department (front office, restaurant, kitchen, and housekeeping) and perform tasks, as per department, according to SOPs. - Following checklists as per departmental SOP's. - Write tests set by student managers based on each department.

Bcom In International Hospitality Management, International Hospitality Management, Final Year

Activities and Societies: Enactus Events Coordinator Student Representative Council Secretary Volleyball Stenden South Africa is a leading.

O&A Level Certificate, Accounting, Economics And Business Studies

Activities and Societies: Choir, Public speaking, Drama, Hockey, Volleyball