Debbie Meyer Email & Phone Number

United States

• Plan, organize, schedule and supervise the day to day technical support operations, which encompasses all troubleshooting, customer service issues, approvals, and installations.
• Lead, manage, develop, train and review performance of staff, as required. Ensure all employee issues and concerns are addressed in a timely manner, encourage involvement from a staff and foster a positive team.
• Manage and Schedule training and development… Show more
• Manage and Schedule training and development for all the technical support team i.e. new equipment, skills enhancement etc.
• Manage, monitor and maintain the knowledge database and functionality to include; tracking tickets issued, outstanding, completion time etc.
• Assume ownership of the enterprise ticketing and customer support portal.

The Woodlands, TX

• Coordinate and communicate project progress and cost requirements to the key support functions to meet schedule shipments in a quality and cost effective manner.
• Communicate, and manage changes in customer requirements, change orders, and variation orders.
• Prepare reports for Project Manager including but not limited to project plans, summary schedule/updates, and status of deliverables, potential cost/schedule variance caused by client scope changes.
• Schedule and coordinate… Show more
• Schedule and coordinate project activities and meetings.
• Assist with high volume task of projects and operational impact to the IT department.

Houston, TX

• Updated and maintained VP Clinical Ops, Regional Director of HR and Director of Case Management’s calendars, completed expense reports and daily meetings.
• Coordinated and set-up high-level conference calls, teleboards, governing boards and management meetings, special events and travel arrangements for top executives.
• Maintained employee confidence and protects operations by keeping human resource information confidential.
• Recorded and distributed meeting minutes for the VP… Show more
• Recorded and distributed meeting minutes for the VP Clinical Operations and all CCO’s.
• Verified employment verification, putting together employee packages, handled all other starter documents for employees.

Conroe, Texas, United States

• Provide effective and functional web design to customers that met their specific business needs.
• Developed graphic images and effects to active design goals.
• Performed routine updates, upgrades and overall maintenance of website.
• Produced websites using PHP, HTML, CSS and Flash that are standards compliant, SEO optimized, and multi-browser compatible.
• Developed user-interface architecture and navigation for websites improving usability and resulted in increased… Show more
• Developed user-interface architecture and navigation for websites improving usability and resulted in increased traffic.

Las Vegas, Nevada Area

• Documenting, maintaining, and organizing all phases of the project and mitigating any challenges in a timely manner.
• Preparing statements of work for project engagements and monitoring performance to ensure that project commitments meet contractual specifications.
• Prepared Excel spreadsheets, reports, and PowerPoint decks for meetings between cross-functional team members and worked with MS Project for planning for many projects.
• Created and responsible for all marketing… Show more
• Created and responsible for all marketing collateral for both print and web design and developed digital communication strategy for website and social network.
• Using a range of marketing technology, produce website campaign landing page for affiliates and marketing emails. Show less

Las Vegas, Nevada Area

• Configure and troubleshot Desktop and User Environments
• Configure and troubleshot hardware devices and drivers for servers and workstations
• Active Directory User Account Administration - Setup, maintain, and disable user, and resource accounts.
• Install, setup and configure Switches, Routers, Printers, Workstations Symantec Ghost PC imaging
• Effectively prioritize and address incoming telephone, voice mail, e-mail, and in-person requests for assistance from end-users… Show more
• Effectively prioritize and address incoming telephone, voice mail, e-mail, and in-person requests for assistance from end-users experiencing problems with Dell Optiplex GX, and Precision series Desktop computers and.

Las Vegas, Nevada Area

• Maintained and created modules for Netsuite database
• Configured and troubleshot Desktop and User Environments
• Configured and troubleshot hardware devices and drivers for servers and workstations
• Effectively prioritize and address incoming telephone, voice mail, e-mail, and in-person requests for assistance from end-users experiencing problems with Desktop computers Windows XP, Adobe Pro, Microsoft Office2003.

San Diego, California, United States

• Responsible for creating all marketing collateral for print and web. Created event specification-based design samples.
• Created and maintained Ecommerce platform and provided web design, web development and web content management.
• Answer customers' technical questions about the product line when referred.
• Assist the sales department by providing technical information to quote or specify a product per customer's request.
• Assist development of new literature, with… Show more
• Assist development of new literature, with technical information, drawings, illustrations, etc. Show less