Debbie Roy Email & Phone Number

Austin, Texas Metropolitan Area

- Effectively led, developed and managed associates by coaching, training and managing asper The Home Depot standards.- Worked with vendors to help assist in promoting sales of upcoming merchandise tied to the sales goals and marketing strategies of The Home Depot ultimately increasing category spend with a positive revenue increase.- Responsible for training associates on how to find the Pro customers in the store, product knowledge and sales techniques while ensuring the customer is always top of mind.- Teams consistently exceeded goal of converting customers to a Pro Account where they would then use a consultative sales approach to understand the needs of the Pro customer resulting in on-going follow-ups to determine additional sales opportunities.

Austin, Texas

- Managed and grew a $1 Million book of business of named Fortune 1000 Enterprise accounts by prospecting new accounts and growing the existing base of customers.- Exceeded monthly quota by a minimum of 10% each month.- Quantified clients’ quarterly and annual sales goals and worked with clients to develop and implement marketing campaigns that drove toward those goals.- Prospected C-level and Marketing executive within named Enterprise accounts for additional points of contact to drive business outcomes.- Ran end-to-end sales cycle including; prospecting, follow-ups, presentations and closing the business over the phone and via webinars – pipeline updates via Salesforce – handoff packages completed then met with Customer Support Representative to input new business.

Austin, Texas

- Assisted University of Texas students Pre-Lease off campus housing offered by various property management companies in the University of Texas area.- Oversaw and managed the day to day apartment operations of rent collection, tenant leasing, income certifications, delegating work to administrative staff and enforcing apartment policies.- Mentored residents by listening to problems, guiding them to University services available to them and mediating conflicts.

Austin, Texas

Data Networking Account Executive and Voice Account Executive:- Extensive expertise in client needs analysis with a consultative approach to technology and application sales.- Managed front line P&L for $10 million in client billings.- Expert presenter, negotiator and business person able to forge solid relationships with strategic partners and build consensus across multiple organizational levels.- Qualified opportunities by conducting initial assessment to determine if deal is viable and performed periodic internal checkpoints to help mature deal content.- Quickly mastered technological understanding necessary to sell complex data networking solutions such as Frame Relay, Private Line, VoIP, Managed Hosting and other telecom product offerings.- Worked with product groups to drive roadmap/development to meet future account objective.Field Service Manager- Supported sales team by providing life cycle management of embedded base customers which included billing issues, trouble reporting, escalations, project management and customer inventory.- Conducted customer premise meetings to ensure customer satisfaction along with maintaining positive customer relationships.- Responsible for retaining current customer under contract. Process included determination of customers needs, pricing, proposals, contract signing and follow through until implementation completed.

Austin, Texas

High School Diploma

Business Administration And Management, General