Debbie Ternes Email & Phone Number

Petaluma, California, United States

Petaluma Ca

Life coaching services provided one on one and in group settings to support clients in creating lasting life changes and empowerment.Abundant Living workshops and circles to support more expansive living. Mentoring for coaches in training.Group and private business coaching to support business growth and expansion.www.debbieternes.com

San Francisco Bay Area

Petaluma, Ca

• Assistant to CEO/President• Human Resources, Payroll and Benefits Administration• A/P, A/R and account management• Responsible for new hire recruiting, interviewing and placement• Assist and support President, VP, Director and staff• Responsible for documenting and implementing administrative SOPs • Create and update job descriptions• Organize, manage and lead team building events for staff• Staff development through coaching, book groups and goal setting

July 2013 to June 2014 - Executive Assistant• Human Resources, Payroll & Benefits Administration• Responsible for new hire recruiting, interviewing and placement• Assist and support CFO, Operations Director and Director of Marketing and Sales• Assist CFO with annual product unit costing and pricing • Responsible for documenting and implementing SOPs • Preparation and support for annual inspections for various state, federal and local agencies• Prepare and update job descriptions• Support Operations Director and Admin Managers with annual budgets• Coordinate and manage multi-state labeling, licensing and compliance• Responsible for training new Administrative Managers and staff • Manage DMV Pull ProgramAugust 2009 - July 2013 - Administrative Manager supporting Operations Director, Sales & Marketing Director and site staff• Financial analysis • Prepare, manage and review site budgets • Inventory Management and reporting• Quote material costs for Federal, State and Local projects• Launch and introduce new product line to Retail Market (our #3 seller in sales dollars since 2010)• Sales Support for outside sales staff• Unit Costing• Create Standard Operating Procedures• Training• Federal, State and Local Government Agency reporting including BAAQ, CDFA, OSHA, OMRI, Waterboards• Customer Service• Collections• Any and all other tasks assigned that support the overall success of the company

Irvine, Ca

I provided professional coaching support to the owner and sales staffScheduled and organized conference calls and meetings with potential clientsDeveloped sales leads documentationProvided telemarketing, marketing and sales supportAt the time I was employed with Digital Storage of American it was a start up. I telecommuted and often traveled to Irvine.

Petaluma, Ca

As a co-owner and CFO of Bloomin Dayle's Landscape my duties included:Writing contractsSalesAccounts PayableAccounts ReceivableBilling and CollectionPayroll including payroll taxes, w/c reportingMonitored profitabilityPrepared permit requests through local agenciesPrepared Pre lien noticesIn addition to the above duties, I spent seven years in the field providing landscape maintenance to 50+ accounts per month. Mowing lawns, blowing leaves, pulling weeds and trimming hedges. It was great to have work that let me get my hands in the dirt!

San Rafael, Ca

With a long employment history with AMEX Life I served in many departments and in many capacities.My last four positions were all newly created departments or positions for which I was selected:Training Transition Team - Led transition team and training implementation for staff in Ft. Lauderdale, FL. This included a temporary 16 month relocation.Accounting Control Liaison - Liaison between management, customer service and controller departments. Monitored accounting transactions to ensure accuracy, monthly reporting to American Express headquarters and local management. Reconciled multi million dollar credit card billing cycles.Training Center - Created training documentation, process and procedures with a team of four trainers. We provided training for all new employees and cross training to employees that were learning new functions in preparation for advancement.800 Line Call Center - This was a new venture for our company and there were six hand picked team members to staff the lines. We provided customer service and took customer service requests over the phone. Those requests were then passed to the customer service department for processing.Billing and CollectionCustomer Service

Master Certified Coach & Mentor Coach, Life Coaching

Completed all levels of the Fearless Living Coaching program, including Master and Mentor coach training. This program included a rigorous.

Education record