Debra Charles Email & Phone Number

Livingston, Nj

Led IT integration efforts for 1 merger transaction, planned and oversaw execution of 6 concurrent strategic & tactical business process transformation initiatives & 3 consecutive operational & financial system implementations.• Established & utilized project governance & team structure comprised of multiple stakeholder groups. Achieved identification & full alignment of IT and business requirements, open dialog across all stakeholders and transparency of project status throughout project lifecycle.• Developed & managed project plans resulting in timely completion of key tasks & deliverables from initiation to close-out of all projects. • Facilitated regular meetings with working groups to assess project status, identify & mitigate risks, issues, dependencies and constraints. Early engagement of appropriate resources kept projects on track & ensured development of full-stream solutions satisfying multiple stakeholder groups.• Led project initiation efforts for 3 system implementations. Defined project deliverables & set expectations across leadership and project teams. Established project approach & scope, evaluated current & future state solutions, established & managed budget, resource requirements, timelines, & documented various artifacts. Optimized resource utilization to minimize downtime & contain costs.• Led, business requirement & process review sessions to define detailed requirements & solution design. Identified comprehensive set of user scenarios, enabling development of robust solutions, that minimized rework & increased stakeholder satisfaction.• Planned & oversaw user testing & training including development of user test cases, test execution, defect resolution process, development & delivery of training material. Resolved all critical issues prior to production cut-over & confirmed delivery of expected outcome.

Livingston, Nj

Communicated deliverable requirements associated with closing large bank acquisition deal for 4 core IT areas & 12 business units / corporate function technology groups. Monitored completion during planning & execution phases of transaction. Liaison between individual & executive teams to ensure open communications & timely completion of required tasks.• Facilitated identification & documentation of requirements, key milestones & due dates across both entities to successfully operate as a combined entity on Legal Day 1. Tracked & reported weekly status to executive & senior management teams.• Developed tools & process to track risks, issues & dependencies across all IT areas. Developed resolution / mitigation plans.• Assisted in development of tool to capture timelines & resource needs across 200+ IT projects. Enabled executive team to assess ability to meet resource demand & prioritize projects within confines of budget & regulatory requirements.

Livingston, Nj

Established enterprise data standards, evaluated current state, facilitated root cause analysis & identified improvement opportunities. Documented business requirements & other project artifacts. Engaged technical teams to develop automated solution & oversaw user testing.• Key resource in establishing new Data Governance & Business Analysis organizations. Defined team structure, established roles & responsibilities & fulfilled staffing needs. Established processes & metrics to monitor performance & measure success. Developed standardized artifacts & associated guidance for completing required documentation.• Led project teams through establishment & implementation of enterprise data standards. Facilitated gap analysis with user groups to identify areas of non-compliance & developed remediation plans. Data standards increased consistency & quality of source system data, reduced manual intervention & improved reliability of data for management reporting & decision making.• Facilitated joint requirement & design walkthroughs with stakeholder groups to elicit business & functional requirements & align teams on design for new / enhanced system capabilities. Documented & analyzed requirements, performed gap analysis between requirements & current state solution. Resolved issues for timely & efficient solution implementation.• Facilitated development of approach, plan & timeline for UAT. Managed development of test plans, test scenarios & test scripts. Facilitated discussions between business & technical teams to identify, evaluate & resolve issues noted during testing in a timely manner.

Livingston, Nj

Program coordinator for corporate-wide Sarbanes-Oxley program definition & process execution. Scope of work included development of annual plan & oversight of plan execution at both the entity & function-specific levels for a global financial services company. Responsible for developing, documenting & communicating annual program requirements, determining strategy for program execution, engaging stakeholders & teams responsible for program execution, tracking & monitoring progress towards program goals & timelines, & executive reporting.• Established, communicated & monitored annual company-wide project plan to ensure on-time achievement of Sarbanes-Oxley requirements & management objectives.• Communicated Sarbanes-Oxley requirements & results to key stakeholders including Business Unit management, corporate leadership & internal & external audit teams.• Developed, maintained & communicated standardized Key Controls & Test Objectives for Business Units & functional organizations. Engaged key stakeholders as standards were developed.• Maintained library of management’s Sarbanes-Oxley documentation, including process flows, narratives, key controls & test steps, test results & issues for resolution.• Established & executed process for monitoring & updating progress on issue resolution with the business owners & audit teams & interfaced with key stakeholders to ensure accuracy in reported status. • Documented business processes, risks & controls of Accounts Receivable process to comply with Sarbanes-Oxley requirements for global telecommunications company.

New Jersey

Progressive management and leadership positions for numerous business process and system implementations primarily focused on accounts receivable process and results improvement initiatives.

New Jersey

Progressive management and leadership positions for numerous business process and system implementations primarily focused on inventory process and results improvement initiatives.